When we work with operators to deliver Value-Added Services over ISDP they:
When Digis Squared provides managed services for operators we
This covers end-to-end life cycle Application Development Services, including:
ADM Pre-Development stage
− Demand acceptance
− Requirements management
− Quality assurance
− Solution architecture and design (End-to-End solution design)
− Requirements dependencies and impact analysis
− High-level solution design
− Project Planning and Effort Estimation
− Low-level solution design
− Test case definition
− Business configuration and development & coding
− Unit test execution report and results
− Implementation of Software Development Life Cycle
Change request testing
− Component Unit Testing Release and Configuration Management
Post Development stage
− System integration / Functional testing
− Deployment to the UAT (User Acceptance Testing) environment
− Deployment to the Live Environment
− Project management
− Quality assurance and Service Level Agreements
− Configuration management
− Release management
− Vendor management
− In accordance with ITIL v3 & eTOM
Agile and scalable virtual network solution offers industry-leading performance and enables the rapid creation and delivery of new services:
Virtualised mobile core network solutions are:
We aim to partner with telecom operators and vendors on managed services proects leveraging our multi-operator / multi-ventor experience.
We have qualified resources with relevant experience both in operators and vendors thus bridgeing the gape between operator expectations and vendor offerings.
Below are samples of managers services that can be offered:
We are offering a set of radio networks mobile broadband launch and upgrades capitalising on our massive experience in launching new networks, vendors swap and networks expansions management.
This includes the steps from Spectrum Strategy, Deployment Strategy till implementation and optimisation.
Our radio networks MBB services include:
Rapid technological progress means that customer expectations of operators have evolved and advanced. Interactive and simple customer experiences are now the expected norm. Antiquated and inflexible business models are no longer fit for purpose.
To thrive, operators must embrace the latest IT services in order to reinvent their business models in agile and innovative ways that drive commercial performance. Proven track record of helping IT departments deploy large, complex, IT-driven change programmes makes us a credible partner for digital transformation projects.
Leverage Data Warehouse performance features and use physical implementation best practices in database design and assist in performance optimization at the system level and application. These include, but not limited to, SQL Tuning, Space Management, Statistics Management, Columnar, Multi Value Compression, various Indexes, Locking Logger, DBQL, ResUsage, PDCR, DBS Control, etc. Capacity Management includes partnering with application teams and other infrastructure teams in proactively analyzing the system usage, data growth, usage growth, new applications, DBQL, ResUsage and other Data Warehouse tools in planning the upgrades.
We understand, communication is key in all successful delivery of any service. Our team proactively communicates with the different IT and business groups of the customer needing Data Warehouse support. Examples include outages related to Data Warehouse upgrades, disaster recovery, application changes, impacting a larger group of stakeholders, etc. Reporting includes daily, weekly and monthly reports related to system usage, health check reports, and production incident summary and other detailed reports.
Our portfolio of Data Warehouse Managed Services also includes Development and Maintenance of Data Warehouse Applications including Application Architecture, Data Architecture, Physical Database Design, ETL, ELT, BI Reporting and Analytics. We use industry best practices and we leverage Data Warehouse performance features in building end-to-end Data Management solutions on the Data Warehouse platform. We build, test and deploy the code in production and provide ongoing support.
Use ViewPoint alerts facility to notify the operations and application teams on SLAs, performance issues such as CPU Skew, I/O Skew, Spool Errors and failed application processes
Use Data Warehouse Arcmain, BAR and/or Unity to back up the required database objects or duplicate the entire database onto multiple systems to set-up disaster recovery. Restore database in the event of data loss or database crash.
Security administration aligned with the policies directed by the client’s security team, to manage access to Data Warehouse Database and applications. Optionally use LDAP for authorization. Maintain access logs and conduct audits. Provide standards and best practices to application teams in providing role-based access, data masking, encryption, etc.
Growth analysis, Capacity forecasting and Multi-Value Compression, Commissioning and decommissioning of Data Warehouse utilities, Scheduling of jobs/scripts, etc. Use Data Warehouse tools such as TMSM, ViewPoint, TASM to manage workloads, monitor operations of all Data Warehouse infrastructure from a single view. Partner with client to establish SOPs and processes related to Incident Management, Change Management. Closely monitor the SLAs and work with application teams in managing them. Collaborate with Application Teams, Database Administrators, Operating System Administrators and Data Warehouse Support in software patching and upgrading.
Server management services continually monitor and manage your UNIX, Microsoft Windows, and Linux servers to ensure optimum performance, uptime and minimize disruption. Your IT servers will be monitored at our network operations center (NOC) which operates 24×7 and uses established procedures to manage, support, and deploy clients’ servers worldwide.
Optimize your network uptime through our IT infrastructure network management services, because your organization can’t afford to have your network go down. We partner with your IT department to monitor every aspect of your network for potential outages as well as for efficiency and future needs — constantly optimizing your network for performance.
Our network management services manage every aspect of your network including:
Your IT infrastructure is made up of Routers, Switches, Firewalls, VPNs, and other devices. We can manage the network for you as an extension of your operations.
Networking and IT services can be fairly expensive to manage in-house. We provide the IT service you need and a price that you can afford. Our Outsourced IT services can help monitor and fix via access any network, computer, or software related issue through remote logging into your computer. From removing viruses, adding or updating software, remote advanced configurations, and more. We do provide you with the tools to get the job done right.
We can supply Outsourced IT Services to not only individuals but large corporations as well. Our Outsourced IT Services can also assist you and corporation through phone support or live chat support as needed if we are unable to remote into your system.