Digis Squared’s automation suite, developed in-house, utilises AI/ML to deliver efficient multi-technology and multi-vendor testing and optimisation for MNOs and service providers.
Drive testing and in-building testing, are key activities to determine the real network performance and actual customer experience in the field, and yet they can be hectic and time-consuming activities.
Digis Squared’s INOS solution is a cloud-based drive test (DT) and indoor building solution (IBS), developed to give structure to these tests, and decrease the time and cost of the work. Using cloud-controlled mobile phones, INOS collects all the logs needed, and uploads them to the cloud – ensuring you don’t need to have either a laptop or engineers in the field, the collection of data can be managed by a single driver in a car, or single person within a building.
INOS use cases include investigative drive tests, single-site verification, cluster benchmarking, indoor testing, customer complaint & VIP handling, IoT testing.
INOS & IoT testing
Within smart capacity management, our areas of focus are,
Our expertise can be applied to deliver real value and efficiency, including,
Read more about how our Capacity Management solutions can help address the dynamic changes in demand brought about by Covid-19, here,
RAI (Radio Artificial Intelligence) is Digis Squared’s main enabler for network optimisation.
This sophisticated Digis Squared tool assists MNOs and Communications Service Providers to minimize performance management efforts and costs. It is used to determine the best set of improvement actions that give our clients the power to enhance and maintain their mobile user experience. Powered by AI-analysis, RAI empowers operators to address and resolve network challenges efficiently.
Organisations around the globe are turning to Robotic Process Automation (RPA) to become faster and more agile in the face of increased demand and rapidly changing environments.
From managing the high changes in network traffic, supporting the increased demand in customer call centers, to preparing and enabling a remote workforce, organisations are realising the benefits of automating right now.
At Digis Squared, we have more than 50 ready-to-use RPA process developments, varying in complexity, including,
Read more about RPA, and how our team can help you design and implement RPA solutions and methodologies to automate any repetitive process,
A Service Operations Centre (SOC) dramatically transforms your NOC (Networks Operations Centre) into a customer experience centred, and economically efficient, automated system. The Digis Squared SOC takes a vendor-agnostic approach, taking data from network probes to see the unseen, reveal issues, automate complex rules to identify and diagnose problems, and then generate, prioritise and allocate trouble-tickets to the most appropriate resource. SOCs not only identify, diagnose and propose solutions, they work proactively to resolve issues, often before the customer is even aware of an issue.
Key Quality Indicators (KQIs) are used to reveal the real customer experience of,
… and AI then aggregates and analyses this data, and runs automated rules.
OTT KQIs (over the top app key quality indicators) can be analysed and assessed by,
….. to identify if the cause of a problem is the use of a specific OTT app.
Vendor independent expertise: the Digis Squared team have significant experience, in diverse SOC use cases – use this experience and expertise to your network’s advantage in implementing SOC in your business.
Discover more. You may also be interested in our “Managed Services for NOC/SOC” capabilities.
Whether its consultancy advice, strategy, technical implementation or operational support, the Digis Squared team can help you with all aspects of your eCommerce.
Physical shop & digital journey
Product catalogue & KYC
Order management efficiency