In-building coverage testing without an engineer on-site, with INOS

With an ever-growing volume of wireless network traffic produced inside buildings, network design and performance must be evaluated from within buildings. In this blog post, we assess the growing need for indoor coverage and the impact of the pandemic, plus Digis Squared RAN and Software Solution Architect and Trainer, Amr Ashraf, describes how in-building coverage testing without an engineer on-site can be undertaken, with INOS.

The ever-growing importance of in-building coverage

Often quoted research (1) estimated that “approximately 80 percent of wireless data traffic originates or terminates within a building”. Anecdotally, that figure is far higher now. Lockdowns and work-at-home mandates of the Covid-19 pandemic, plus the growing need to digitally maintain contact with friends and family are sure to have driven this even higher.

The pandemic has generated, and increased, specific needs for wireless connectivity indoors,

• Switch to working at home
• Increase in voice traffic and video conferencing/communication, gaming and streaming traffic as we stay connected online at home to friends and family
• Apps handling proximity detection/tracking and alerts about infected contacts
• Tele-medicine: urgent care assessments and consultations, updating families unable to visit, remote assessments and advice, maintaining safe care-homes for the elderly and hospice patients

Even aside from the pandemic, the explosion in social media and mobile-centric content generation and consumption has dramatically increased the volume of mobile data consumed indoors.

But if indoor coverage is poor, then this impacts both operator revenue, and, perhaps more critically, brand loyalty and churn, as the need to connect now, indoors is far higher than any remaining loyalty consumers (and businesses) have for an operator’s brand.

Testing wireless connectivity inside buildings

Digis Squared RAN and Software Solution Architect and Trainer Amr Ashraf shares insights into the challenges and solutions for testing indoor coverage.

“Indoor network testing presents its own set of challenges, not encountered when undertaking traditional outdoor drive-testing. These indoor challenges include everything from gaining physical access to the site, to collecting as much relevant benchmarking data as possible in a single pass, and determining whether solutions provide data uploads to the cloud and data processing in a timeframe that enables a technician to test and troubleshoot network issues in one visit – if there is poor network coverage indoors, this may impact the speed at which we can assess the results!”

“Indoor testing today utilises smartphone and tablet applications, with all equipment packed discretely into a backpack-based test solution for indoor network testing. This approach has led to the number of walk-testing options for interior settings significantly expanding in recent years. Then, with detailed plans or architecture drawings of the building, and an efficient walking route planned out, a team member can be tasked with wearing the back-pack, starting the app, and walking through the route.”

“As mobile network operators and communications service providers have concentrated more and more on in-building coverage, they often encounter a problem: they are unable to gather all the measurements they need in a single test walk.”

“Critically, it’s no longer necessary for the person walking the route inside the building to be an engineer. The technical assessment can be undertaken by skilled staff, remotely, ensuring your scarce engineering resource can be deployed efficiently across many projects. When an issue is detected during the building walk-through, the network can be optimised remotely – and because the INOS testing and analysis takes just 15 minutes from receipt of data, our aim is to ensure that we can re-test and re-walk the improved area as part of a single visit to the building.”

“One of our clients described testing a distributed antenna system at a major convention centre that served four wireless operators using three different wireless technologies across multiple channels, for a total of about 20 different operator/technology/band combinations, each of which required a separate measurement. A complex configuration, but one which is quite common in large business-focused buildings.”

“The indoor network testing for this project was carried out with INOS using the Digis Squared proprietary backpack-based In-Building Test Suite. In contrast to user-equipment-based backpack testing systems, which are typically restricted by the number of devices and technologies that can be tested concurrently, the INOS solution depends on a scanning receiver intended for multi-technology networks. That is to say, we are not constrained, there is no technical limit on the number of devices we can use in the testing.”

Undertaking an in-building survey

“The INOS backpack is a multi-technology integrated solution for testing and measuring multi-device mobile networks. Whether it’s for conducting an indoor or outdoor walk or cycle test, or an outdoor drive test, the INOS backpack offers a small design for portability and simple movement. Data interaction is accomplished by using a WiFi hotspot to link an Android tablet (as a controller unit) to test terminals. A powerful solution for portable multi-network benchmarking, supporting up to 20 test terminals and a scanner for testing and measuring simultaneously.”

“The measurements are transferred to the cloud for additional data management and processing, and the testing is undertaken according to the test plans given by the controller unit.”

“We use an Android tablet to operate all of the testing equipment in the backpack, connected via Wi-Fi to the test phones, which are also integrated into the backpack. This configuration gives the technician complete control over the devices, enabling them to add pinpoints throughout the in-building walk as data is collected, or repeat sections immediately after dynamic network optimisations are implemented.”

Part of the INOS interface showing the controlling tablet view, with information about the connected testing devices and their status.

Case study

“Recently, a global Tier One mobile operator used the Digis Squared INOS backpack testing technology to investigate networks in Cairo. They wanted to undertake benchmarking on their own network, as well as those of their main rivals, both inside buildings and outside. Data speeds, latency, and web browsing durations were among the main performance parameters they tested with INOS, as were dropped calls and RSSI signal levels. Once captured, the INOS data collected was sent over the air to the INOS cloud-based platform for immediate automated analysis and presentation via an analytics dashboard.”

INOS data captured during in-building testing inside the “Mall of Arabia”, in Cairo, Egypt

INOS advantage compared with traditional approaches

“One of the primary advantages INOS delivers is our very quick analysis and reporting capability. After just a few minutes of testing, we can practically immediately provide a comprehensive report with all KPIs.”

“The vast majority of network coverage-related complaints occur indoors, traditionally necessitating an engineer to visit the customer’s house or office to undertake a network evaluation – this legacy approach results in high operational costs, and scheduling delays in identifying the issue.”

“Let’s compare that with the INOS solution. Anyone can be tasked with capturing data with INOS, no technical knowledge is needed to carry the backpack around the building or location of interest. It is not necessary to divert a skilled engineer out in to the field to capture data – on some projects we’ve tasked Uber drivers with taking an INOS bag around a pre-defined route, and returning it to us, or asked a member of the admin team to cycle a route with the INOS backpack. The INOS system can even be utilised to submit a self-service complaint to skilled RF optimization specialists in the office, who can then undertake an initial assessment remotely using the INOS kit controller and web application. And of course, as only one person is needed to take the bag in a car, or walk it around a building, the solution is also Covid-19 safe.”

“INOS also enables operators and suppliers to capture data in the field remotely, analyse the data, determine which issues can be solved remotely, and then efficiently schedule and resolve problems which can only be addressed in the field .”

“If you want to know more, we’re always happy to chat through what we can do to help you. Meet us at MWC22 or let’s fix up a call online.”

In conversation with Amr Ashraf, Digis Squared RAN and Software Solution Architect.

If you or your team would like to discover more about our capabilities, please get in touch: use this link or email sales@DigisSquared.com .

Key Advantages of INOS

  • Tablet: From the Android picture gallery, users can quickly import tiny to huge floor plans (of any form of structure).
  • Floor plans and data are kept in the cloud and may be shared with co-workers.
  • Ease of use, testing, and interior navigation can all be undertaken by non-technical personnel.
  • In real time, test data is uploaded to the INOS Cloud server.
  • Post-analysis: results can be mapped onto indoor floor layout, with a web-based dashboard.
  • All-in-one mobile solution with device, network, and service benchmarking capabilities.
  • From the standpoint of subscribers, it provides extensive network performance statistics.
  • INOS is used as the test device, allowing for a single investment to be used for multiple purposes.
  • Test procedures, data processing and analysis can be fully automated, resulting in increased overall efficiency, and optimised consistency.

Discover more

Digis Squared, independent telecoms expertise.

Image credits

  • Digis Squared social media and blog banner image: Sung Jin Cho
  • With thanks to Digis Squared’s Ziad Mohamed
  • All INOS images: (c) Digis Squared

References

INOS 5G ◦ Now more than ever, test and optimise your 5G network

INOS ◦ now with 5G & multi-vendor chipset support

Enhanced 5G benchmarking and testing capability, OpenRAN functionality testing, and multi-vendor 5G chipset support, the latest major new features added to INOS ensure clients have access to valuable commercial capability.

INOS – the independent telecoms network benchmarking, drive-test and in-building solution developed in-house at Digis Squared – has just been enhanced to deliver major new features to our telecom operator, CSP* and Regulatory clients, including those managing Private Networks. These new features deliver significant new capability to uncover and resolve even more telecom network issues, and enhance customer QoE and network QoS.

“The new 5G INOS features announced today will help MNOs better understand and optimise their network performance, including in deployments with complex multi-vendor architectures and OpenRAN. This is great news for our clients needing Covid-19 safe solutions to optimise their 5G infrastructure, for Regulators working to obtain an independent view of total network performance, and ultimately to the end customer seeking a better connection.”

AbdulRahman Fady, Digis Squared CTO

New 5G capability

  • Extending the range of network testing capabilities, the new enhancements add 5G to our 2G, 3G, 4G and IoT (CAT-M, NB-IoT 1, NB-IoT 2) network capability, across voice, video, data and OTT
  • The new INOS 5G complete testing set gives you visibility of more than two hundred different network KPIs
  • 5G benchmarking solution gives you full visibility of network QoS and customer QoE
  • 5G L3, L2 and L1 signalling capability
  • 5G fully automated single site verification drive testing solution
  • 5G indoor (in-building survey) testing capability.

Extended handset support

  • Now supporting multi-vendor 5G chipsets: Huawei, Samsung and Qualcomm flagship mobiles.

O-RAN support

  • OpenRAN functionality testing, end to end, from radio through to interoperability and benchmark testing between OpenRAN and Legacy RAN
  • Ensures you can pin-point which component in your multi-vendor ecosystem needs to be optimised or investigated further.

Cloud control – for instant updates, and Covid-19 safety

  • Our cloud-controlled INOS automated testing platform delivers both drive testing, and in building survey data, enabling operators and service providers to efficiently obtain the insights needed for key decisions.
  • Our tools need just one person in the vehicle or building – no engineers are needed on-site, ensuring that they can do their work safely and together we can keep our communities connected.
  • Detailed, actionable automated reports are generated within just 15 minutes after tests are completed.
  • Additionally, our real-time-view ensures you can immediately take action to address performance issues, and optimise your capability whilst engineers are still in the field. Make adjustments, OTA update test parameters and re-run your analysis swiftly.

Independent telecoms network analysis and benchmarking just got smarter.

Know your strengths, and weaknesses, across all network technologies. Now more than ever, ensure you know the capability, performance, quality of experience and coverage of your voice and data networks, and that of your competitors, so that you can optimise your assets efficiently. Discover more about how INOS can help you, here.

Now more than ever, test and optimise your 5G network.

To discuss how our independent tools and vendor-agnostic expertise can help your business, please use this link or email sales@DigisSquared.com to arrange an informal chat.

Keep up to speed with company updates, product launches and our quarterly newsletter, sign up here.

Digis Squared, independent telecoms expertise.

Abbreviations

  • CSP: Communications Service Providers
  • INOS: Intelligent Network Optimisation Solution, one of Digis Squared’s AI-led automated tools.
  • MNO: Mobile Network Operator
  • OpenRAN: via standardised radio interfaces and interoperability, hardware and software components from multiple vendors operate over network interfaces that are “open and interoperable”
  • QoE: Quality of Experience
  • QoS: Quality of Service

Image credit: Tim Trad

Regulators ◦ Now more than ever, use independent tools and expertise

Is this the perfect storm of telecoms technical complexity?

As network deployments get more complex, capacity management more difficult to predict, and customer demands rise, how can Telecoms Regulators help deliver the best customer experience?

Globally, 5G deployments are picking up pace, and 2G and 3G networks starting to be retired – engineers at MNOs and CSPs* are knee-deep in complexity, managing technology sunset strategies, IoT connectivity migrations, and adding new layers of 5G components into the patchwork of systems from multiple vendors. This activity brings with it more new operational systems and alarms to integrate (and disentangle), and extra work to try to bring everything together into a cohesive system.

On top of that, the operational teams within MNOs and CSPs have been working hard this year to reconfigure networks to handle shifts in demand, as the pandemic forces huge numbers of people to suddenly work and study from home, and unpredictable demand patterns are addressed as best as possible.

Is this the perfect storm of telecoms technical complexity? How should Telecoms Regulators respond and ensure customer Quality of Experience and Quality of Service are maintained? With so many technical changes occurring in a short space of time, how can technical regulatory staff keep pace with technology, anticipate the future, and ensure their knowledge-base remains unbiased?

Digis Squared has over 50 industry experts with 10 or more years’ multinational mobile operator and vendor experience.

Use our expertise to work alongside your teams and augment their skills and capability,

  • Independent tools for QoE & QoS network benchmarking
  • Band & spectrum strategy consultation
  • Competence development to keep pace with new technologies.

“The Digis Squared team has a depth of experience and knowledge of implementations that you only acquire through years of working on difficult projects and tricky technology deployments. The team bring these insights to all their work, whether that’s with MNOs, CSPs or Regulators.

Mohamed Hamdy, Digis Squared CCO

Independent tools for QoE & QoS network benchmarking

Regulatory coverage and performance concerns vary by market, but in general fall into 3 distinct areas,

  1. Many telecom network licenses have requirements to achieve specific KPIs: Geographical coverage, data throughput rates, QoS requirements.
  2. Legacy benchmarking solutions are often expensive, no longer supported by the vendor, and have a long and slow process to deliver the final report.
  3. When the report is eventually available, it is often a readout of dry statistics, with no clear recommendations on improvements. And with multiple solutions from multiple vendors implemented across the MNOs and CSPs in your territory, there is no standard process to rank and compare network operators.

Since the inception of Digis Squared the leadership team decided to invest and develop its own in-house, vendor-agnostic, multi-technology and scalable automated solutions, to ensure its staff and clients have access to vendor-independent assessment and testing of networks. Today, we are able to provide our clients with these tools to ensure they have an independent assessment of network capabilities. MNOs use our tools to help them accelerate network upgrades and network transformation, ensuring they are able to manage their network traffic growth and network complexity efficiently. Regulators use our tools to ensure they have the insights they need to assess KPIs independently.

INOS is the AI-led QoS and QoE benchmarking tool developed in-house at Digis Squared, using no network vendor tools.

  • Automated and efficient solution for fast and accurate reporting
  • Analysis and recommendations on improvements
  • Cross-check performance against the license to help regulators identify the gaps
  • Proven in the field with MNOs and Regulators
  • Interacts with all major vendors’ platforms, including Ericsson, Huawei and Nokia
  • Covid19 safe solution: our tools need just one person in the vehicle or building – no engineers are needed on-site, ensuring that they can do their work safely and together we can keep our communities connected.

When used by Telecoms Regulators, INOS delivers,

  • One independent, vendor and network agnostic solution
  • Fully automated reports, just 15 minutes after tests end
  • Failure insights: empowered by automation and analytics, we can deliver detailed insights into failure reason
  • INOS BM score – rank and benchmark all operators, by all services tested, across all network technologies and vendors
  • Independent and transparent scrutiny: Operators can access INOS platform, with limited and agreed privileges to review their log files and reports.

INOS KPIs include, but are not limited to,

  • Coverage & quality radio conditions
  • Field KPIs: CST, CSSR, HOSR, CDR
  • Throughput DL & UL: FTP, HTTP, HTTPs
  • Voice quality: POLQA
  • Video Quality: PEVQs
  • OTTs KPIs
  • Adopted optimisation strategy
  • Overlapping and needed neighbours’ optimisation
  • UE Happy Index

Get in touch to talk with us informally about how we can help your Regulatory teams with independent tools and expertise for network benchmarking, and discover INOS here.

Band & spectrum strategy consultation

The Digis Squared team have decades of experience working in telecoms operators and telecom equipment providers, with huge experience across many countries, implementations, technology deployments, and vendor solutions. We can work alongside your teams, or independently, to share our insights and assess innovative and commercial uses of your spectrum, to ensure optimum utilisation in your market.

  • Assess the utilisation of all existing bands
  • Evaluate service usage and importance with stakeholders
  • Policy & procedure updates
  • Spectrum audit and redeployment strategies: identify, complement, and refine all data on national spectrum use
  • Future policy: balancing the needs of end-users and spectrum-users are met to encourage investment
  • Emerging technologies: implementation scenarios and spectrum allocation recommendations for 5G, WLAN, LPWA and more.

Competence development & training

We recognise the difficulties in identifying the vendor-independent training necessary to ensure your teams are not unconsciously biased towards specific solutions.

Our team of experienced staff are well placed to deliver a broad range of technical and non-technical training.

Our approach for competence development utilises different methods to best suit the client, their culture and team needs, with an emphasis on on-job training as well as classroom training, delivered as active, participatory workshops and webinars by our technology experts. We can deliver training on-site, remotely via video link, or in your own time via online material.

Get in touch to arrange a no-obligation discussion with our team, or request a copy of our Technical Training Catalogue: sales@DigisSquared.com

“In my view, it’s more important than ever that Telecoms Regulators use independent expertise and tools in their assessments, to ensure they have a complete view of their ecosystem, and prepare for whatever storms are on the horizon.”

Mohamed Hamdy, Digis Squared CCO

Now more than ever, use independent tools and expertise in regulatory assessments.

To discuss how our independent tools and vendor-agnostic expertise can help your Regulatory Teams, please use this link or email sales@DigisSquared.com to arrange a video call.

Keep up to speed with company updates, product launches and our quarterly newsletter, sign up here.

Digis Squared, independent telecoms expertise.

Abbreviations

  • CSP: Communications Service Providers
  • INOS: Intelligent Network Optimisation Solution, one of Digis Squared’s AI-led automated tools.
  • MNO: Mobile Network Operator
  • QoE: Quality of Experience
  • QoS: Quality of Service

Image credit: Michael D.