CEM framework is to enhance customer satisfaction and loyalty through effective technical support, ultimately contributing to sustained revenue growth and competitive differentiation.
SOC – Service Operations Center is responsible for driving improved subscriber experience by engaging all operational teams (Change, Incident, Network Performance, Problem) through a customer-centric approach.
Digis Squared proposes a 5G integration, activation, acceptance, and optimization service to enhance MNO’s customer experience, network performance, and CAPEX and OPEX, covering all network domains and technologies.
Our 5G integration, activation, acceptance, and Optimization Service includes the following.
The 5G integration, activation, acceptance, and Optimization scope will focus on providing solid findings and insights for MNO teams towards achieving:
Digis Squared leverages its extensive experience in managing large-scale managed service projects across various domains, including Field, RAN, Transport, IPBB, Core, VAS, and BSS, to ensure optimal operation.
Covering L1/L2/L3 activities
MEC-managed services encompass various activities, including application deployment and performance, infrastructure management, cloud resources, and networking components.
Digis Squared offers Private Networks and network-managed services that cover
AI enhancement of capacity management in mobile networks
15 February, 2022
AI enhancement of capacity management. Obeid Allah Ali walks us through the impact of ML on mobile network capacity planning efficiencies.
Can you hear me now? AI-centred voice call quality testing
26 September, 2022
AI-centred voice call quality testing capabilities, including silence within calls, using Digis Squared’s INOS.
Intel case study | Video & TCP optimisation for Tier 1 MNO
31 March, 2021
This case study looks at some recent System Integration work Digis Squared delivered to a Tier One Operator in the Middle East, which achieved over 30% improvement in mobile data downlink throughput.
Expertise. Independence. Vendor-agnostic, multi-technology AI tools.