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Africell selects Digis Squared to support new network in Angola

Posted on November 18, 2021October 14, 2022 by admin

Managed Services from Digis Squared will maximise mobile network efficiency and give Africell’s customers in Angola an outstanding user experience.

November 2021: Africell Angola has awarded Digis Squared a multi-year contract to provide end to end Managed Services to support the launch of Africell’s new network in Angola. In this article, Africell Angola CEO Christopher Lundh and CTIO Faissal Abdallah discuss the partnership with Digis Squared’s CCO, Mohamed Hamdy, and explain why it will contribute to the success of Africell’s launch in Angola.

Optimising digital connectivity

The multi-year contract will see Africell Angola benefiting from Digis Squared’s end to end Managed Services capabilities, covering Radio, Core, BSS, VAS and Field.

“Digis Squared’s tools will help our systems work smartly and efficiently”, says Christopher Lundh, CEO of Africell Angola. “We have been impressed by Digis Squared’s commitment to transferring skills to local staff, a goal which aligns with our own, and we are confident in their experience of multi-vendor systems. It is exciting to have Digis Squared join our new network team.”

“We thank Africell Angola for the trust they have invested in us with this significant commitment”, said Mohamed Hamdy, CCO of Digis Squared. “The contract for Managed Services will enable the new Africell Angola network to launch smoothly and undertake a successful rollout of solutions to customers. Digis Squared’s resources, AI assisted tools, and processes will ensure Africell Angola’s end-to-end services perform at their peak. With our support, Africell’s customers in Angola will be able to experience a revolution in network excellence and performance.”

Supporting Africell’s mission in Angola

Africell Angola’s mission is simple: to help Angola grow by providing innovative, affordable and reliable mobile services.

“The telecoms sector is key to the future success of Angola,” explains Christopher Lundh, “and we will play a big part in this success. Our team of staff and suppliers is tasked with building a network that excites customers, keeps pace with new technologies, and fulfils our vision of leading a digital transformation in Angola.”

Africell Angola’s CTIO Faissal Abdallah added, “The technical solutions we deploy now will form the backbone of the systems we use for decades ahead. Making sure that the complex web of systems deployed can work together seamlessly and resiliently is vital if Africell Angola is to be a network which delivers innovation, affordability and reliability over the long term – working in this new partnership with Digis Squared will enable us to achieve that.”

Africell Angola selects Digis Squared for in-building coverage optimisation

Digis Squared have also been entrusted with an additional contract for Africell in Angola, handling in-building coverage optimisation. In this workstream, Digis Squared will utilise their AI assisted tools including Digis One, INOS, and iPM solutions. Developed in-house by Digis Squared, these tools deliver intelligent, automated testing, benchmarking and analysis platform for network operators and service providers, delivering drive testing (DT), in-building solution (IBS) capability, end to end IoT system testing, as well as Unified Performance and Fault Management and much more, whilst decreasing both the time taken to complete the work and OpEx cost. These AI-led tools are ideally suited to analysing and optimising multi-vendor, multi-technology network implementations, including 5G.

“The contract for in-building coverage optimisation is significant to Digis Squared. When considered alongside our Managed Services contract, it shows that there is real momentum in our southern Africa business operations,” said Mohamed Hamdy. “It’s an exciting time for Digis Squared, and we are grateful to all our clients for the faith they have shown in selecting us. The team are excited to apply their skills, tools and experience to benefit Africell Angola and their clients.”

In partnership with Africell, Digis Squared aims to develop and enhance the capability of local engineers and other technical professionals, increasing their skills and experience. The target is to create a significant number of skilled jobs in the local Angola telecoms market. Says Mohamed Hamdy: “This is a key part of how we work. Digis Squared is committed to developing local employees who can benefit from our international multi-technology and multi-vendor experience and form a vibrant and capable cohort of local engineers in Luanda”.

About Africell: a fast-growing mobile operator with a pan-African footprint
Africell provides mobile network coverage and related technology services to more than 12 million subscribers in sub-Saharan Africa. In January 2021 Africell won a competitive international tender process for a telecommunications license in Angola. Africell will launch mobile network services in Angola 2022.

These two new contracts between Africell Angola and Digis Squared follow the recent Digis Squared announcement of new offices in Luanda. With business continuing to expand across central and southern Africa, the new Digis Squared office space in Luanda will serve as a regional hub and give the growing Digis Squared team a Covid-19 secure space to meet clients and collaborate with colleagues.

Members of the Digis Squared team, Key Account Manager Ahmed Ma’moon, CCO Mohamed Hamdy, and Co-Founder and Chief Business Development Officer Yasser Elsabrouty outside the new offices in Luanda, Angola.

If you or your team would like to discover more about our capabilities, please get in touch or email sales@DigisSquared.com .

Keep up to speed with company updates, product launches and our quarterly newsletter, sign up here.

Digis Squared, independent telecoms expertise.

Related links,

April 2022: Africell Group confirms Africell Angola launch
New office in Angola supports business expansion across southern Africa
Optimising Africell mobile networks during Covid-19
Dubai | New office to support business expansion in the Middle East
Recruitment, October 2021
LinkedIn: Christopher Lundh, Africell Angola CEO, Faissal Abdallah, Africell Angola CTIO, and Mohamed Hamdy, Digis Squared CCO
Africell Angola, part of the Africell Group

Image credits

Digis Squared social media and blog banner image: Manuel Correia + COSTALOPES

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5G ◦ Now more than ever, deliver the robust capability you need

Posted on July 7, 2020October 14, 2022 by admin

5G in 2020: the time to build is now

In the last quarter of 2019, the number of 5G subscriptions had more than quadrupled to reach at least 17.73 million (1), and the GSMA was forecasting that “…2020 is set to prove the year for mass-market adoption around the world” (2). Although forecasts have changed, 2020 is still the year to build 5G, its capacity and robustness is needed now more than ever.

Covid-19 & 5G rollout

At the start of the Covid-19 crisis, as workers and students rapidly adjusted to working from home where they could, mobile data demand shifted rapidly and operators worked hard to keep pace. Some demand was displaced to fixed broadband and fibre connections, whilst others used mobile data to deal with competing demands of online gaming and video calls within the same household.

Even at the start of the crisis, a European IT Buyer Sentiment Survey conducted by IDC revealed that “58% of spending on 5G technology will be increased or will remain the same”, (3).

Now, as the pandemic continues to disrupt lives and society globally, with staff and students continuing to work and study from home, high speed, reliable connectivity has become essential. Home broadband has often struggled to meet demand, and 5G can often provide a better, more reliable and stable solution. As mobile network capacity has flexed to try and address the unpredictable demand, end customers have been very aware of which powerful, flexible and stable networks have adapted to meet their needs. 5G’s ultra-low latency and high-reliability has ensured that those customer’s with the ability to access it, have benefited from an excellent customer experience.

“5G will play a critical role in the digital economy for decades to come. This new era of intelligent connectivity offers the chance to recast customer value propositions, accelerate industrial transformation, and reinvigorate the digital society.”
Source: EY (6)

In the initial stage of the pandemic, many mobile network operators and service providers put their investment plans on hold, realigning resources to meet the immediate needs of network re-dimensioning. Now, as the world starts to address mid to long term strategies, mobile operators and service providers are re-considering their 5G plans. As IDC portray in their graphic below (3), as we move forward through the different economic phases ahead of us, business focus changes.

Today, as business confidence slowly rebuilds, and commercial activity picks up pace, adjusted 5G strategies and rollout plans are progressing. As this GSMA map illustrates, as of June 2020, there are now 79 commercial launches globally.

Digis Squared, independent telecoms expertise

In the months ahead, as we move through the cycles IDC identifies, our experienced, independent and multi-vendor team at Digis Squared can help and guide your teams as they,

Reassess and revise technical and commercial network strategies, and budgets
Reconsider network vendor selection options commercially and technically
Review and revise rollout plans to address changes in working patterns, shifts in geographical demands and deliver extra flexibility for the future
Re-test and optimise existing network infrastructure, to ensure your existing investments are working as effectively as possible.

Perhaps, Communications Service Providers (CSPs) or Mobile Network Operator, you are considering whether to roll out 5G at all, and want to better understand how you can utilise your existing technologies for longer. We can help you assess this, and dimension your legacy infrastructure and licenses to optimise their use for a longer than originally anticipated lifespan.

Other businesses are experiencing supply chain disruption and bottlenecks in raw material access, production, and distribution. These, in turn, may cause you to re-assess commercial contracts and technical options – our teams can help you understand options and impacts, and ensure you have the flexibility and capability to be as ready as possible for whatever happens next.

As 5G rollout plans change and flex in ways we never envisaged, now more than ever, work with flexible partners to support your changing needs and deliver robust 5g capability.

Digis Squared, independent telecoms expertise.

Now more than ever, deliver the robust capability you need with 5G

Managed Services ◦ Now more than ever, reduce operational costs and outpace competitors

Posted on June 9, 2020October 14, 2022 by admin

This year service providers and telecom operators have experienced greater uncertainty and unpredictability than in any other. With rapidly changing demand and geographical dynamics, shortages of equipment, and increased customer enquiries, all teams across businesses have been stretched to capacity. Combined with this, staff and family health and home schooling, plus physical office and working from home issues have meant that “working” has itself been more difficult than ever before.

Working safely, to keep communities connected

The “new normal” created massive changes in demand, as both home-working and communications between friends and family impacted the networks. At Digis Squared, we ensured that all our staff are able to work safely and are equipped to work remotely. Our teams can assist yours in adapting their network strategies, adjusting operational support, and implementing new technologies to support the changes we see now, and those we can anticipate as the situation continues to change.

We are here to support your teams in ensuring that they can do their work safely and securely, and that together we can keep our communities connected.

The next phase: resilience – from respond to recover, from react to reinvent

Now, some countries are starting to remove restrictions, whilst others are anticipating lockdown being re-imposed, and businesses are switching from reacting to recovering. Addressing the initial crisis within businesses was achieved with an urgent energy, focus and determination; now there is a need to identify and implement sustainable solutions for the longer term, with resilience to handle recurrent unpredictability, plus flexible options as peaks and troughs in resources and capabilities ebb and flow.

“…the telecom operator’s journey to a full telco cloud environment, where network functions and services are orchestrated and automated across a ‘containerized’ network applications cloud landscape, will be accelerated to prepare for the next pandemic crisis and the ever growing need for telecom services.” Source: Deloitte (1)

Reducing complex costs & finding flexibility

A recent Covid-19 paper from Deloitte (2), posed 6 key questions telecom executives and boards should be asking now.

Across all of these areas, the Digis Squared team can apply their extensive experience and expertise to support your business. In addition to the specific managed services outlined below, we can identify and resolve operational service problems, and upgrade and refocus skills within dynamically changing teams.

Relentless focus on outcomes

Digis Squared’s Managed Services capabilities help our clients to flexibly address resource constraints, reduce operational costs and outpace competitors. Whether you need short term support, or longer term outsourcing flexibility, as a vendor-agnostic partner our teams can deliver innovative cloud strategies, application modernization and help desk solutions.

Our Managed Services team adapts a near-shore / off-shore model of delivery through multiple support hubs to provide 24×7 support for customers in multiple technology stacks. We seek to operate and optimize IT support functions through an ITIL aligned service delivery model managed by ITSM delivery experts and resource managers.

The Digis Squared team work on your behalf, delivering intelligence, value and experience for your business, and focusing on the outcomes you are striving to achieve.

Reduce operational costs & outpace competitors

Investments made at this time need to work doubly hard: delivering flexibility and cost reduction benefits now, and ensuring that they help your business outpace your competitors. Just some of the ways the Digis Squared team can deliver agility and competitive edge to your business include,

Revise Business Continuity Plans: review assumptions, re-plan and re-scale, improving resilience and flexibility.
Accelerate digital transformation: use AI and RPA to extend the use of robotic process automation as part of your digital transformation agenda, and automate mundane, repetitive tasks to deliver consistent customer experience, and free-up greater capacity for more complex calls and processes to be handled by your skilled staff.
Accelerate 5G deployment and integration to better handle high demand dynamically.
Implement autonomous capacity management, using AI to handle unpredictable demand with agility and efficiency.
Automated drive testing and complaints handling with INOS: eliminate the need for skilled engineers to perform drive tests; instead, a solitary-driver takes the INOS stand-alone box on a predefined route, and all data is automatically uploaded for analysis remotely. AI-led analysis generates reports for assessment and action, to deliver the optimal customer experience and aid high-value customer retention.
E2E Radio Network Services: use our vendor agnostic independent team of experts to provide technical strategy reviews, competency development, radio optimization for legacy networks, radio planning, network performance and innovation in multi-technology multi-vendor environments.

Now more than ever, reduce operational costs and outpace competitors with Managed Services.

To discuss how our managed services expertise can help your business, please use this link or email sales@DigisSquared.com to arrange a convenient time for an informal conversation.

Keep up to speed with company updates, product launches and our quarterly newsletter, sign up here.

“5G will play a critical role in the digital economy for decades to come. This new era of intelligent connectivity offers the chance to recast customer value propositions, accelerate industrial transformation, and reinvigorate the digital society.”
Source: EY (3)

Sources

Image credit: Lachlan Gowen