The Case for Open RAN and Open Networks

Advocates of Open RAN (Radio Access Networks) and open networks champion their potential to revolutionize the telecommunications industry by promoting flexibility, innovation, and cost-effectiveness.

Open RAN refers to a disaggregated approach to building wireless networks, using open and interoperable interfaces. This model allows operators to mix and match components from different vendors rather than being locked into a single supplier, fostering a competitive ecosystem.

Proponents argue that this could lead to significant cost reductions, especially in deploying 5G networks, as it drives down hardware costs and encourages innovation through increased competition. Additionally, open networks enable greater adaptability, allowing network operators to quickly implement new technologies and services, which is crucial in a rapidly evolving digital landscape.

Moreover, open networks are seen as a critical step toward enhancing network security and resilience. By diversifying the supplier base, operators can reduce dependency on any single vendor, mitigating risks associated with vendor-specific vulnerabilities and supply chain disruptions. The interoperability inherent in open RAN can also facilitate more robust security practices, as operators can integrate best-of-breed security solutions from various vendors.

This flexibility is particularly important given the rising concerns over cyber threats and the geopolitical complexities affecting the telecom supply chain. Consequently, many industry experts and regulators view open RAN and open networks as a pathway to not only technological advancement but also national security and economic resilience.

**The Legacy of Proprietary Telecom Networks**

On the other hand, supporters of legacy proprietary telecom networks argue that these systems offer unmatched reliability, performance, and security that have been refined over decades. Traditional telecom networks, built on established partnerships with trusted vendors, provide end-to-end solutions with tightly integrated hardware and software, ensuring optimal performance and stability. This integration is particularly vital for critical communications infrastructure, where any downtime or performance issues can have significant repercussions. Legacy systems also benefit from rigorous testing and certification processes, which help to maintain high standards of quality and reliability that are crucial for maintaining consumer trust and ensuring uninterrupted service.

Furthermore, critics of open RAN and open networks caution against the potential downsides of moving away from established proprietary systems. The complexity of managing and integrating multiple vendors’ components could lead to interoperability challenges and increased operational overhead. There is also the risk that the rapid pace of innovation in an open ecosystem could outstrip the ability of operators to thoroughly vet and secure new technologies, potentially introducing vulnerabilities. Additionally, the transition to open RAN may require substantial upfront investments in new infrastructure and training, posing significant barriers for smaller operators and developing regions. As such, proponents of legacy networks argue that the proven track record of proprietary systems offers a safer and more reliable path forward, particularly in contexts where stability and security are paramount.

Staff Augmentation for Effective Project Delivery & Operations

Staff augmentation has become a popular strategy for delivering projects effectively while positively impacting project financials. This approach offers businesses the flexibility to scale their workforce up or down based on project needs, bring in specialized skills for short-term requirements, and optimize costs. 

Using Staff Augmentation for Effective Project Delivery & Operations 

1. Flexibility in Scaling:

Staff augmentation allows companies to quickly scale their team size according to project requirements. This flexibility ensures that projects can be handled efficiently without the need to hire full-time employees for short-term needs.

2. Access to Specialized Skills:

By leveraging staff augmentation services, organizations can access specialized skills and expertise that may not be available in-house. This is especially beneficial for projects that require niche capabilities or temporary support in specific areas.

3. Cost-Effectiveness:

One of the key benefits of staff augmentation is its cost-effectiveness. Rather than bearing the overhead costs associated with full-time employees, businesses can utilize external resources on a project-basis, reducing overall expenses.

4. Faster Project Delivery:

With the ability to quickly onboard additional resources through staff augmentation, projects can be completed faster and more efficiently. This accelerated turnaround time can lead to increased client satisfaction and competitive advantage.

Positive Impact on Project Financials

1. Reduced Overhead Costs:

Staff augmentation allows companies to avoid the costs associated with hiring and retaining full-time employees, such as salaries, benefits, training, and infrastructure. This cost-saving element directly impacts project financials positively.

2. Improved Budget Control:

By only paying for the resources utilized during the project duration, organizations can better control their project budgets. This results in more accurate cost estimation and allocation, reducing the risk of budget overruns.

3. Enhanced ROI:

With staff augmentation, businesses can allocate resources where they are most needed, optimizing project efficiency and ROI. The ability to access specialized skills and scale teams as required contributes to a higher return on investment for projects.

4. Mitigation of Employee-related Risks:

Engaging external resources through staff augmentation helps mitigate risks associated with full-time employees, such as turnover, training costs, and legal responsibilities. This risk mitigation positively impacts project financial stability.

The Future of Staff Augmentation Business

1. Continued Growth:

As businesses seek flexible workforce solutions and specialized expertise, the demand for staff augmentation services is expected to grow. This trend is fueled by the need for agility, cost-efficiency, and access to diverse talent pools.

2. Emphasis on Technology Integration:

The future of staff augmentation will involve a greater emphasis on technology integration, automation, and AI-driven solutions. This shift aims to enhance service quality, streamline processes, and deliver better value to clients.

3. Global Talent Pool Access:

Staff augmentation providers will increasingly tap into global talent pools, offering organizations access to a broader range of skills and capabilities. This globalized approach enables businesses to leverage diverse expertise regardless of geographic limitations.

4. Focus on Compliance and Security:

With data privacy regulations and cybersecurity concerns on the rise, the future of staff augmentation will prioritize compliance and security measures. Providers will invest in robust safeguards to protect client data and ensure regulatory adherence.

In conclusion, staff augmentation is a strategic approach that enables organizations to deliver projects effectively, optimize project financials, and adapt to evolving business demands. As the workforce landscape evolves, the future of staff augmentation businesses will be shaped by technology integration, global talent sourcing, and a steadfast commitment to compliance and security.

INOS preview: new kits & new interface

At Mobile World Congress 2023, the “world’s largest and most influential connectivity event”, Digis Squared showcased a number of solutions. In this blog post Obeidallah Ali, Digis Squared RAN Automation Architect & INOS Product Manager, shares INOS previews from the Digis Squared MWC23 exhibition stand.

INOS preview at MWC23

At MWC23, the Digis Squared team showcased and previewed new INOS kits, and a new graphical user interface (GUI).

Preview: new INOS interface

The live demos on the Digis Squared exhibition stand included 4G and 5G analysis of the live mobile networks in Hall 7 at MWC23, and featured a real-time INOS dashboard with 6x specialist widgets.

  • Mobile monitoring status: battery status, script status, temperature, and log files. Enables mobile device control, including sending of new scripts, locking on a certain band, or shutting down and restarting the device.
  • Time charts of serving RSRP (power level) of 5G. (The video shows some spikes which may occur due to mobile movement or activity, which is considered normal.)
  • Map with satellite view, displays the precise location of the mobile device within Hall 7 at MWC23.
  • Table of Layer 3 messages, deep signalling layer information from the air interface.
  • Table of radio and mobile side events, including starting and ending scripts, and multiple radio events, such as attach/detach, RRC setup, and more.
  • Time charts and multiple KPIs for downlink and uplink throughput. During speed tests, the charts change dramatically and show test results in real-time.”

Preview: new INOS kits

At MWC23 the Digis Squared team previewed 5 new physical INOS kits, for different deployment and measurement scenarios,

  • Static: in-building continuous active measurement
  • Single device: highly portable
  • Backpack: for indoor assessment, or along narrow streets on foot, bicycle or moped, enabling access to tricky-to-reach locations
  • Compact: cost-efficient, light-weight and holding up to 6 devices
  • Drive testing: self-contained, rugged and portable kit, holding up to 26 devices.

INOS updates to chipset & handset support

MWC23: With thanks to Obeidallah Ali and the INOS team, and in particular R&D Engineer Yahia El-Ghayesh for his significant contribution to this demo and the development of the INOS kits.

INOS: Watch this space for further announcements!

If you or your team would like to discover more about our capabilities, please get in touch: use this link or email hello@DigisSquared.com

What is INOS?

Digis Squared’s INOS AI tool, developed in-house, is a vendor-agnostic, multi-network-technology solution delivering automated assessment, testing, benchmarking and optimisation of networks. Generating actionable reports in just 15 minutes, combined with live-view for instant adjustments, INOS significantly reduces the time taken to complete the work and opex cost, to deliver optimum customer experience.

INOS can be implemented as a public or private cloud, or on-premise solution, and is also available as a “Radio Testing as-a-service” model. Its extensive AI analysis and remote OTA capabilities ensure speedy and accurate assessment of all aspects of network testing: SSV, in-building and drive testing, network optimization and competitor benchmarking, across all vendors, network capabilities and technologies, including 5G, private networks and OpenRAN.

INOS is built with compute resources powered by Intel® Xeon® Scalable Processors. Digis Squared is a Partner within the Intel Network Builders ecosystem program, and a member of the Intel Partner Alliance.

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Digis Squared ◦ Enabling smarter networks.

MWC 2023 recap & INOS preview

Mobile World Congress 2023, the “world’s largest and most influential connectivity event”, saw over 88,500 attendees join over 2,400 exhibitors, sponsors and partners, and over 1,000 speakers and thought leaders, in Barcelona at the end of February. Gwen Edwards, Digis Squared Marketing Director, recaps the team’s success, and shares INOS previews from the exhibition stand.

MWC is back, in full force

GSMA Mobile World Congress 2023 saw over 88k people visit the Fira Gran Via over 4 days, and with all the halls and the North entrance re-opened, there was a significant change in energy – the magic of MWC was back in full force!

Digis Squared team at MWC23

Digis Squared team at MWC23, end of day 2 – a busy day!

Participating as part of the UK Pavilion, the Digis Squared team had a full schedule of client and partner meetings – plus plenty of surprise opportunities to catch up with former colleagues and meet new connections in real-life for the first time.

The Digis Squared team at MWC23 with, from top left, clockwise, Chris Lundh CEO of client and partner Africell Angola, Abou Moustafa VP at Du, with partner Invigo, with the Tenacity Works team, with Wei Yeang (Max) Toh at Intel, and bottom left, the Omani Regulatory Team.

Work with our partners is vital to the projects we deliver for clients, and MWC23 enabled the Digis Squared team to highlight their INOS solution on the vast Intel exhibition stand. As a Gold member of the Intel Network Builders Program, and a member of the Intel Partner Alliance, Digis Sqaured collaborates closely with the valued Intel team.

MWC23 Intel Network Builders & Digis Squared

As part of the UK Pavilion at MWC23, and in collaboration with the Department for Business & Trade, Digis Squared participated in a Panel Discussion on “VR, AR & Network Optimization”, alongside Mike Jackson from UK Gov, Ed Greig FRSA from Deloitte Digital, and James Lee Burgess FRSA from UrbanXR

AR, VR& Network Optimization Panel Discussion: click through for video

MWC always delivers great networking opportunities, and the “Africa Mobile & Digital Economy Leaders Reception” was a special highlight this year.

African Business: Africa Mobile & Digital Economy Leaders Reception

New INOS hardware & GUI preview

Digis Squared used MWC23 to showcase a preview of the new form factors for INOS*, and the new fully-featured user interface. Watch this space for further INOS updates coming soon!

Thank you MWC23

The Digis Squared team were delighted to be back at MWC23 as part of the UK Pavilion, thrilled to be able to preview the new INOS interface and kits, and grateful to the brilliant Tradefair and UK Department for Business & Trade teams for all of their support.

The Digis Squared team are already making plans and looking forward to being back in Barcelona at MWC in 2024 – who knows, maybe next year we can fit the #DeloitteDigitalDog with INOS, and he can test coverage throughout every hall!

If you or your team would like to discover more about our capabilities, please get in touch: use this link or email hello@DigisSquared.com

*What is INOS?

Digis Squared’s INOS AI tool, developed in-house, is a vendor-agnostic, multi-network-technology solution delivering automated assessment, testing, benchmarking and optimisation of networks. Generating actionable reports in just 15 minutes, combined with live-view for instant adjustments, INOS significantly reduces the time taken to complete the work and opex cost, to deliver optimum customer experience.

INOS can be implemented as a public or private cloud, or on-premise solution, and is also available as a “Radio Testing as-a-service” model. Its extensive AI analysis and remote OTA capabilities ensure speedy and accurate assessment of all aspects of network testing: SSV, in-building and drive testing, network optimization and competitor benchmarking, across all vendors, network capabilities and technologies, including 5G, private networks and OpenRAN.

INOS is built with compute resources powered by Intel® Xeon® Scalable Processors. Digis Squared is a Partner within the Intel Network Builders ecosystem program, and a member of the Intel Partner Alliance.

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  • Image credits: all images, as stated, and all others are copyright Digis Squared, except first image (Barcelona iStock).

Digis Squared ◦ Enabling smarter networks.

Digis Squared announces new company & offices in Riyadh, KSA

Commitment to customers & partners in Saudi Arabia

Digis Squared are pleased to announce the official establishment of their new company and office in the capital of the Kingdom of Saudi Arabia.

“In establishing a company and offices in Riyadh, the Digis Squared team confirm our commitment to serving our customers and partners in the Kingdom, building on the successful delivery of projects undertaken to date through Digis Squared group HQ in London,” shared Yasser ElSabrouty, Co-Founder and MD of the new KSA Digis Squared business.

Accelerated growth

“Investing in local staff is an important part of the way in which we operate, and we will be launching multiple initiatives to empower and train Saudi talents using the Saudi Government programs including “Tamheer”, amongst others. 2023 will see the continued focus on expanding our business streams in Saudi in Managed Services and System Integration, with a focus on Open RAN, 5G & private networks, and leveraging our vendor and technology agnostic AI network testing tool, INOS.”

“With so many Vision 2030 projects requiring expertise in digital transformation, AI and enhanced connectivity, this is the perfect time for the Digis Squared team to be investing in Saudi Arabia. We are excited to be working together with our clients and partners to play our part in achieving the Kingdom’s ambitious strategy.”

Offices in Riyadh

Digis Squared Arabia for Information Technology LLC

Imam Saud Bin Abdulaziz Bin Mohammed Road, Nimr Al Nakheel centre,

Building A 1st floor, Riyadh 12381, Saudi Arabia

If you or your team would like to discover more about our capabilities, please get in touch: use this link or email hello@DigisSquared.com

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Digis Squared ◦ Enabling smarter networks.

How to succeed at MWC (how not to fail)

How to succeed at MWC (how not to fail)

A presentation made by Gwen Edwards, Digis Squared Marketing Director, at GSMA HQ, London, as part of an exclusive briefing on 17th November 2022.

Please find the link to a pdf of her slides, with extra notes, here.

Digis Squared will be in Hall 7 at GSMA MWC23 in Barcelona, exhibition stand 7B23, part of the UK Pavilion, managed by Tradefair.

About this exclusive briefing

The briefing, on 17th November 2022, was aimed at helping UK companies exhibiting or visiting MWC/4YFN 2023 to maximise their presence and optimise their RoI at MWC Barcelona 2023.

Making the most of MWC Barcelona 2023. Making the most of MWC Barcelona 2023. A view over the roof tops of a city (Barcelona) with some graphics over the top

The event was jointly hosted by Tradefair and XL Communications in partnership with the GSM Association and the UK Department for International Trade, at the new GSMA HQ in London, 17th November 2022.

Presentations were also made by Chris Bignell Director at XL Communications Ltd, Peter Jarich Head of GSMA Intelligence, Nick Spencer Head of Marketing & Event Content at GSMA, William Neil Director of Sales MWC & GSMA Intelligence, and Mark Birchall MD of Tradefair.

Mark Birchall, MD of Tradefair, and Gwen Edwards, Digis Squared Marketing Director, at GSMA London offices.

Digis Squared to open new business and offices in Riyadh

Riyadh, KSA – The Digis Squared Team met last week with the Ministry of Investment in KSA, and initiated the process to open a new business and offices in Riyadh.

Digis Squared, the UK-based managed services, system integration and telecoms consulting specialists, continues its business expansion, and initiates the process to open a new business and offices in Riyadh, in the Kingdom of Saudi Arabia. With a London HQ, Technology and Global Customer Support Centre in Cairo, and businesses in Luanda, Angola, and Dubai, UAE, this fifth new company is a significant milestone in the sixth year of business.

Ziad Khalil, Co-Founder & CEO, said “This is a key strategic region for Digis Squared. I am delighted to meet with the Ministry of Investment and progress our plans to open a new office here in Riyadh.”

“This milestone will enrich and expand our current business in Riyadh and supports our Tier 1 CSP clients in the region”, shared Yasser Elsabrouty, Co-Founder and KSA Managing Director. “As we deliver on our plans to open a new company and our own offices here in Saudi, the Digis Squared team will deepen its local investment, and expand our existing capabilities.”

“This step is another key delivery against our GTM strategy, and we are on target to achieve a doubling of our market share in the region,” shared Mohamed Hamdy, CCO.

Left to right: Yasser Elsabrouty, Digis Squared Co-Founder & KSA Managing Director, Mohammed K. AlShalfan, KSA Ministry of Investment, Ziad Khalil, Digis Squared Co-Founder & CEO, and Mohamed Hamdy, Digis Squared CCO.

About Digis Squared

Managed Services, System Integration & Consulting. We transform telecom networks, deploy new technologies, and manage vendors, for network operators, service providers and regulators. Apply our vendor-agnostic expertise, automated AI-led tools and processes to transform your technical and commercial capabilities. We work with agility, deep experience, and our in-house cognitive tools to optimise and manage multi-vendor networks across all technologies. Headquartered in the UK, Digis Squared has offices in Angola, Egypt and UAE.

Digis Squared ◦ Enabling smarter networks.

If you or your team would like to discover more about our capabilities, please get in touch: use this link or email sales@DigisSquared.com .

Digis Squared, independent telecoms expertise.

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  • Image credits: Digis Squared, Shutterstock
  • Also reported by: TelecomPaper

Digis Squared sponsors UK 5G Showcase 2022

“The Digis Squared team are pleased to be sponsoring the live platform for the UK 5G Showcase event, enabling even more people globally to join this sold-out event,” shared Marketing Director Gwen Edwards. “We welcome the opportunity to meet in-person with other innovators and leaders in the 5G, Open RAN and Private Networks sector. We’ll be happy to discuss some of the System Integration and Interoperability Testing work we are undertaking for our clients.”

If you would like to arrange a dedicated time to talk with the team, please get in touch, sales@digissquared.com

The UK’s 5G Showcase – Realising the transformative potential of 5G, 22nd to 23rd March 2022, Birmingham, UK. Organised by CW (Cambridge Wireless) on behalf of 5GUK and The Department for Digital, Culture, Media & Sport (DCMS)The UK’s 5G Showcase conference and exhibition is a two-day event aimed at senior change-makers and decision-makers from industry, the investment community, government, industry and the public sector from the UK and across the globe.

Discover more about the event, and access it for free online, here.

Digis Squared, independent telecoms expertise.

We transform telecom networks, deploy new technologies, and manage vendors, for operators, service providers and regulators.

Apply our expertise, automated AI-led tools and processes to transform your technical and commercial capabilities. We work with agility, deep experience, and our in-house cognitive tools to optimise and manage multi-vendor networks across all technologies. With Private Network, 5G and OpenRAN deployment expertise and tools, we are ready to support UK 5G deployment.

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Image credit: Sarah Doffman (Birmingham)

Business Insider: “Discover Five of the Most Innovative UK Telecoms and Technology Firms”

“Connecting the world. As the UK expands its investment in STEM sectors, these firms are developing cutting-edge technology and building new ways to stay connected.”

This text is taken from a post by Business Insider / Insider Studios, which lists Digis Squared, what3words, CommAgility, pureLiFi and Speechmatics as five of the most innovative UK telecoms and technology firms. Read their full article here.

 

 

The telecoms and technology industries are likely to keep up their rapid rate of expansion over the next decade. This presents an opportunity for investment and development in the companies that are driving progress forward.

These 5 UK-based firms are highly innovative in their fields, from using light to enable wireless internet, to deploying artificial intelligence (AI), to removing bias in speech recognition. These are the companies whose pioneering technology will capitalize on an increasingly connected world.

 

Digis Squared

Digis Squared enables telecom operators and communications service providers to optimize, upgrade, manage, and enhance their networks. Its clients include the likes of Vodafone, Telefónica, and Telecom Egypt, and it has offices in the UK, Egypt, and Dubai — as well as a new site in Luanda, Angola, which opened in October.

“Our new office in Luanda will on-board a team of over 40 engineers providing managed services for the entire Africell Angola network,” Mohamed Hamdy, the company’s chief commercial officer, said. The new office will also support “the commercial launch of [Africell Angola’s] new network to the public in 2022.”

Africa is a huge market for the firm, which also plans to open a new facility in Saudi Arabia in 2022. Key priorities for the year include expanding its footprint in its target markets and doubling its revenue. The rollout of 5G — and planning for 6G deployment — means the need for communication technology is likely to dramatically increase in both scale and complexity. This will lead to increased demand for Digis Squared’s services over the next five to 10 years, according to CEO Ziad Khalil.

“The ability for our business to work internationally is vital — communication is both constrained and unlimited by boundaries,” Hamdy added. “Digis Squared was set up as a multi-country operation and international trade has been at the heart of our approach right from the start. Working with DIT has been a key pillar of this.”

 

As new technology and demand for innovation leap forward, new ways to communicate will also need to accelerate. An international approach for telecoms and tech companies is crucial, and with support from the public sector to build relationships and provide investment, there is a bright future ahead.

 

 

Digis Squared, independent telecoms expertise.

Differentiation through operational excellence

Differentiation through operational excellence.   ◦   Ahmed Zein, Digis Squared Co-Founder and Chief Operations & Delivery Officer, shares his experience and thoughts on the vital role the Operations function plays in differentiating your business. Plus, as his new Managed Services team gets ready for the commercial launch of a network, he shares insights into key areas of current focus.

Differentiation and success

What differentiates leading organizations from their less successful rivals? More often than not, it comes down to how they manage their Operations. No matter how great the business strategy, or how large the investment, the Operations Team, the efficiency and customer experience they can achieve, can ultimately determine which business wins and who is left behind.

A workplace philosophy where problem-solving, teamwork, and leadership are core to the way people work together and collaborate, results in the continuous improvement of an organization,” shared Ahmed. “Focusing consistently on the customers’ needs, keeping employees positive and empowered, and continually improving the current activities in the workplace to deliver a better outcome in the future – all of this requires energy and commitment. However, this is a virtuous circle of improvement – keep doing it, and you’ll keep improving, the more energy and commitment you put in, the bigger the improvement you’ll get out.

There are five key areas I’ll be focussing on with the Digis Squared team during this phase. Working together, the team in the Digis Squared Delivery and Operations Centre in Luanda, backed up with staff in our Technology and Customer Support Centre in Cairo, will ensure an on-schedule, optimised network launch, and maintain smooth operational performance throughout.

One: Preparing the Squad

As with any project we work on, preparing the squad for this mission is our top priority. Designing a complete program, and establishing a high achieving attitude and sports-behaviour in the team and its structure, help us all to succeed. The squad needs a dynamic attitude to problem-solving, and an ambitious target to achieve success together.

With all our projects, we carefully consider the specific skills, experience and expertise we need. In recruiting the squad it’s also critical to our success together that we have a strong and aligned sense of purpose, and a strong fit with the Digis Squared culture and sports-team ethos. It’s vitally important to the way in which we operate that we work together as a squad – we help each other, we share knowledge, we learn from and help each other. It’s about both leadership and personal accountability, as well as knowledge sharing. In an area as complex as network technology, almost all issues can only be solved by working together, asking questions, and listening to the experience and ideas of others. We achieve and learn more together.

And this is one of the key differences between Operational Efficiency and Operational Excellence. Efficiency focuses only on how things are done, and doing them better – faster, cheaper, fewer errors, continuous improvement. These are the basics. But Operational Excellence is far wider, it aims to create a culture within the team and company that is conducive to efficient and sustainable long-term growth. The strongly aligned sense of purpose, solving problems and succeeding together as a squad, that is vital to achieving Operational Excellence.

Some of the Digis Squared Luanda Squad, February 2022

Two: Multi-Vendor Management

Vendor management is not as simple as monitoring a mathematical set of KPIs, and a lengthy document filled with SLA words. As a team, we know that the success of any operations is reliant on sound relationships, and clear communications. The Digis Squared way is to always try and bridge the gaps in understanding, to clarify discussions, to identify a mis-fit in technologies, or a gap within a contract and resolve misunderstandings before they become problematic – and critically, to propose a solution.

Yes, of course we report on KPIs, and when an SLA isn’t being hit, but we also work hard to bridge that gap between the vendor and the operator. We work hard to build connections with the vendor’s teams, and work collaboratively together, running user acceptance tests and handovers across all domains.

Three: Performance & Field Management through NOC

Digis Squared’s Managed Services will ensure we achieve full monitoring of the network, corrective and preventive maintenance, network configuration and change management. All of this will be accomplished with operational excellence strategies by improving network availability, maintaining all network KPIs, enhancing quality of service to end customers, improving customer experience and reducing operating cost, as well as capitalizing on network automation and automating all automatable network procedures, across both front and back-office activities.

Read more about INOS here – and the bottom of that page also has links to using INOS in LTE 450 or 600MHz network, 5G and customer case studies.

One of the most important KPIs in Managed Services contracts is the focus on Network Performance KPIs as one of the most important goals. Digis Squared’s cognitive tools are used to provide active monitoring of the network. We use INOS for drive testing, and there are plenty of recent blogs about that!  [See list at end of blog.]

Digis-One is a key tool for any Operations team.  We typically passively monitor the network performance using Digis-One, our cognitive, multi-vendor, multi-technology Unified Fault Management (UFM) solution delivering centralized dashboard and alarming monitoring system for the Front and Back Office Teams. Digis-One facilitates all systems/interfaces monitoring, in addition to automating the most time-critical manual work, including automated generation and assignment of Trouble Tickets to the team responsible for solving the network issue. Digis-One delivers a significant impact on SLAs and Mean Time to Repair.

Generally, when undertaking a Managed Services contract, field maintenance is one of the top priorities. Responsive teams on the ground undertake corrective and preventive actions across the network, fixing issues before they become a problem. The Operations Squad assess KPIs, and proactively lead the way to ensuring improved customer experience. Working together, this delivers efficiency, expansion and business success.

The field maintenance service will utilise available data (network, environment, events etc.) and our cognitive tools to schedule preventive maintenance plans and optimise resource utilisation. Mindful of the various contractual SLAs and targets, together, I field maintenance and NOC teams will ensure complete coordination and alignment for all field and site access activities.

Four: Clear Change Management

A newly launched network encounters a lot of dynamic changes and interactions across all domains. I’ve experienced the dynamic situations new network deployments encounter many times before, and know that creative thinking, sound analytical practices and strong teamwork can together solve the issues which will arise. Actively managing and considering the sequence of changes require deep consideration and experience. Careful planning is needed to consider how unforeseen risks or incidents will be handled, what processes will be followed, and how unplanned changes will be addressed.

We’re at a really exciting stage of this project. Combining the skills, expertise and experience of our staff, and our AI-led tools and processes, we’re confident the squad we are building will deliver differentiation through operational excellence.

Five: Application Development Management

As a greenfield mobile network, benefits from the high demands and expectations of the commercial teams to launch ambitious, state of the art products & services to the market, pushing at the competitive and technological edge of possibilities.

With this in mind, the Digis Squared team believe it is important to bring the concept of Application Development Management, ADM, with a DevOps flavour to this Managed Service contract. Merging the development and IT/BSS operations, the goal of our ADM team is to reduce the time between a system needed development or change and its deployment into the production environments. In turn, this reflects on and enhances the time to market to materialize a commercial requirement into a real technical output, deployed on the product IT/VAS nodes. To put that another way, we’ll be using ADM techniques to develop, test and deploy rapid, noticeable improvements in an ongoing continuous loop, perhaps even before the end customer notices there was ever an issue.

Working in this way, as a DevOps team, both the development staff, and the staff in charge of operations, are in deep communication with each other – they are ONE team! There is enhanced cross-knowledge and collaboration between the developers and IT operations, assessing and solving issues together, and a more seamless workflow that eliminates sizeable knowledge silo’s which are found in traditional models. The result is the smooth deployment of technology, such as software and updates in the safest, most reliable way possible.

Differentiation through operational excellence

It’s an exciting time for the Digis Squared team globally, and we’re ready for this. It’s great to work with clients with clear ambitions, and high targets for excellence. Sharing knowledge, ensuring utilisation of cognitive systems and clear processes, building a superb team. We’re working closely with our client and the other partners to ensure this new network achieves commercial success, and one of the secrets in how we will achieve that together is with differentiation through operational excellence.

In conversation with Ahmed Zein, Digis Squared Co-Founder and Chief Operations & Delivery Officer.

If you or your team would like to discover more about our capabilities, please get in touch: use this link or email sales@DigisSquared.com .

Digis Squared, independent telecoms expertise.

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Image credits

  • Digis Squared social media and blog banner image: Fabian Plock (Shutterstock)
  • Luanda bay in article: Manual Carreia COSTALOPES