Transforming lives: Insights from new network launches in Angola & Yemen

Transforming lives: This blog post provides a transcript of, and images from, the presentation made in the main auditorium at MWC Africa by Gwen Edwards, Marketing Director at Digis Squared. Presented in the Network Modernisation session on Day One of the conference, 25th October 2022.

The presentation focuses on two key Digis Squared Managed Services projects.

Also available as a standalone white paper.

MWC Africa 2022 – Network Modernisation session

Main auditorium, Kigali Convention Centre, Day One of the inaugural MWC Africa.

“With the ever-evolving and rapid advancements in technology, network transformation will be key for delivering next generation services. How are communication service providers across Africa, enhancing their capabilities to offer seamless connectivity and better digital experiences to their customers? How are they utilising cloud, virtualisation and AI to address the challenges of the region, from usage gap to decarbonisation? Join us as we answer some these questions, while also exploring Open RAN ambitions and the steps needed to prepare the network for web3.”

Transforming lives: Insights from new network launches in Angola & Yemen

Thank you, I’m delighted to join you here today.

I’ll be sharing insights into some of our recent projects transforming and launching new networks in Yemen and Angola, and how these projects are transforming lives.

About us

Digis Squared is an independent UK company, focused on Managed Services, System Integration, and Consulting.

We’re 6 years old, and our senior staff have worked in the telecoms sector for decades for vendors and operators.

We develop our own vendor-agnostic AI tools in-house, have strong processes, and about 200 staff across Africa and the Middle East.

And we’re the only non-Network Equipment Manufacturer delivering end-to-end Managed Services.

Similar, very different

The projects I’m sharing today focus on two operators, covering end-to-end managed services from pre-launch through to full launch and network operations.

Angola and Yemen have geographically challenging topography, plus their own logistical and societal complexities.

The projects are similar and very different.

Both projects delivered real change and transformed connectivity for communities.

Aden, Yemen

This is Aden, in the southern tip of Yemen, looking towards the Presidential Palace over on the left with the flag. Behind the white barriers in the centre is the football pitch.

Many of the photos I’m using today have been taken by our staff. We want to share with you a sense of place and insights into our projects and what we’ve achieved.

Yemen is complex

Before the conflict in Yemen, telecoms was second only to oil and gas in generating revenue and foreign currency for the government.

After almost 8 years of conflict, over 23 million people need humanitarian assistance, and
over 5 million are displaced.

In such a disrupted society, the need for reliable communications between families and communities is vital.

But, the networks supported only legacy 2G voice and text messages – no WhatsApp, no email, no search, no apps, no interconnect, and no roaming. With incredibly limited and patchy coverage, and significant network instability there was almost no mobile data, and even person-to-person calls were unreliable, making it very difficult to keep in contact with loved ones inside the country and internationally.

Difficult terrain

As part of the country’s re-construction mega-project, the Yemeni Government in Aden assigned 4G licenses to Y-Tel.

Digis Squared won a competitive tender and was selected to deliver the entire major transformation program. The old 2G legacy systems were dramatically upgraded to best-in-class, cloud-based solutions – 4G at launch, with 5G ready elements.

I’m worried I’ve made that sound easy! The local Digis Squared team on the ground in Yemen used our processes and AI tools to assess what was needed, and working together with our remote teams, they defined the strategy and services, co-ordinated and selected vendors, and managed contracts, logistics and warehousing. They used our smart network planning tools, managed the physical network rollout and optimization, the back and front office implementation, network commissioning and dimensioning, everything through to network operations. We worked together with Y-Tel, the Ministry of Telecommunications in Aden, and the GSMA to drive delivery of the new network.

As part of this huge program, we established a NOC in our Cairo GNOC to ensure operational excellence and resilience. And we continue to carefully balance local and remote skills by investing in on-site training for a new generation of Yemeni engineers.

Re-calibrating an over-used term: digital transformation

This project is huge.

We have entirely transformed the capability, stability and capacity available, and delivered every element of the new 4G network for Y-Tel.

The Digis Squared Operations Team in Yemen have been enormously committed to the project, working in very difficult environments, 24 hours a day to achieve key targets within specific windows.

I would like to publicly thank them and acknowledge the impact their work will have on connectivity between communities in Yemen.

In June this year, we completed the on schedule first call, and the first 4G data connection, and the first ever mobile video call in country. These are massive milestones for our client Y-Tel and the local Digis Squared Team in Aden.

It is hard for us now, in this room here in Kigali, to imagine or remember life without mobile connectivity. The certainty that you can phone a loved one, and so much more: the ability to place an order via your phone, to send a photo to a friend, to make a video call and check your Dad is ok – we take all of this for granted.

The impact the project will have on the people of Yemen is hard to express. This project in Yemen re-calibrates the term ‘digital transformation’. The connectivity we are delivering for Yemen will truly transform lives, and improve the functioning of society.

Be connected. Be fast.

The “first calls” made in June mark the start of network operations and pave the way for the phased roll-out of infrastructure and portfolio of customer services.

The Y-Tel pre-launch marketing campaign is underway, and focuses on simple, straightforward commitments: be connected, be fast.

As the only non-Network Equipment Manufacturer delivering end-to-end Managed Services for mobile networks, this project in Yemen is very significant for the Digis Squared team.

If we can do this in Yemen, we can do this anywhere.

Luanda, Angola

Turning now to the second half of the presentation: Angola on the southwest coast of Africa. A very different place, but with some surprising similarities in population size and age. Civil War-ravaged Angola for 27 years until it finally ended in 2002.

Africell’s mission

In January last year, 2021, Africell won a competitive international tender for a telecoms license. Their mission was simple: to provide innovative, affordable and reliable mobile services, and lead a digital transformation in Angola – a country which has experienced decades of stasis and under investment in the mobile sector.

Fast forward to November last year: after a competitive international tender, Africell awarded Digis Squared a multi-year contract to provide end to end Managed Services to support their launch.

We moved fast. We created a local legal entity, set up an office, and in just one month mobilised and hired forty-four engineers, from Angola locally and across Africa.

Digis Squared has worked with Africell Group in other OpCos – in DRC, Sierra Leone and The Gambia, plus Uganda in the past – delivering enhancements to radio, core and VAS.

In Angola the end to end Managed Services contract covers everything from field to full NOC, all aspects of Radio, Core, BSS, VAS and field managed services, across the entire brand new network.

In April this year, the Africell Angola 4G mobile network went commercially live. Within 6 months Africell Angola had over 5 million subscribers. This is a significant success together for Africell and Digis Squared, and a significant transformation in service for subscribers.

5G boost to economy & innovation

In July, just 4 months after launch, we supported Africell in publicly demo’ing 5G for the first time in Angola, reaching speeds of 1 gigabit per second. 

Angola has one of the most advanced economies in sub-Saharan Africa, and the future rollout of 5G and private networks has the potential to boost the economy, drive innovation, security and performance even further.

Working together, we are looking forward to enabling that future 5G transformational capability.

Connecting communities

Today, network rollout is progressing and soon Africell Angola will expand to include cities and regions outside Luanda.

This project has been technically complex in scale and ambition, but the impact on people’s lives, and the ability to deliver change is very real.

Mobile services in Angola have never been faster, lower cost or more reliable.

Making change happen, together

Africell launched services in Angola in April this year with a promise to shake up the telecoms sector and lead a nationwide digital transformation.

As the first new mobile operator in almost two decades, the introduction of fresh competition has already led to improved network quality and security, reduced prices and increased consumption, and is delivering benefits for digital inclusion, education and healthcare.

Whilst Digis Squared has worked in over 25 countries in Africa and the Middle East, this project was our first in Angola, a new country and culture for us, and Africell.

Investing in the local team, using our solid existing processes and automated AI tools, balancing expertise in country, with experienced staff in our other offices when needed, we’ve been successful in setting up and delivering quickly, and delivering on schedule.

Africell Angola promised to change and make change happen, and together, we’ve done that.  


And what have we learnt from these projects?

  • Working in an almost war-zone is hard, but can be done.
  • Finding balance between staff in country, and a remote GNOC helps ensure stability, robustness and continuity.
  • Clear focus on aligned mission, and trust in working together is vital to success.
  • Building strong local teams, and investing in and enhancing skills, competence development and training, is really important to the way in which we work, and a clear commitment from the Digis Squared team to the project, the client, and the country we are working in.
  • In such a competitive market we are the only non-Network Equipment Manufacturer delivering end to end Managed Services, covering preventive and corrective maintenance in the field, up to full NOC including core, billing, charging and VAS.

When we are driven by the power of connecting people, together we can achieve anything.

With thanks to Africell, and Y-Tel.

As presented by Gwen Edwards, Digis Squared’s Marketing Director, at MWC Africa 2022.

If you or your team would like to discover more about our Managed Services capabilities, please get in touch: use this link or email


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Image credits



About Digis Squared

Managed Services, System Integration & Consulting.

We transform telecom networks, deploy new technologies, and manage vendors, for network operators, service providers and regulators. Apply our vendor-agnostic expertise, automated AI-led tools and processes to transform your technical and commercial capabilities. We work with agility, deep experience, and our in-house cognitive tools to optimise and manage multi-vendor networks across all technologies.

Headquartered in the UK, Digis Squared has offices in Angola, Egypt and UAE.

Digis Squared ◦ Enabling smarter networks.

Digis Squared delivers one thousand hours of client training!

The Digis Squared team has recently achieved a huge milestone of delivering one thousand hours of client training. As we share our congratulations, we asked Amr Ashraf from the Training Team to talk about who we train and how – including solving real network issues on the courses, that students can immediately fix – and any tips he can share about capturing people’s attention on long zoom calls.

February 2020, pre-Covid-19. Amr (centre left with glasses) after delivering training on-site and in-person to the Vodafone team in Cairo Smart Village, Egypt.

Structured training for maximum flexibility

“Clients often have a mixture of highly experienced and new staff wanting to attend our courses,” said Amr. “My colleague Ahmed Ma’moon will work with the client’s HR team to assess existing knowledge. Together, they develop a tailored program to ensure that everyone ultimately reaches the same level, by providing specific courses to ensure gaps are filled. So, for example, before attending a 5G course, Ahmed will help to determine who needs to first cover specific elements of our 4G courses.”

“We work with HR departments to understand skills and knowledge, bringing everyone up to the same speed, so that each person joins the program at the level which is right for them. Then, they can progress through the courses until they acquire the knowledge and skills they need for their role. As their role changes and adapts in the future, we often return and provide more training, picking up from where they completed their previous training. This structured program is efficient and flexible.”

A slide from the 5G Deep Dive training course, used to illustrate a specific issue for discussion

And it’s not just the technical ops teams that attend Digis Squared’s courses. “Technology in the telecoms sector continues to evolve and move rapidly. It’s really important that senior staff continue to maintain and enhance their knowledge of new technologies. They need to keep pace with new skills and capabilities so that they can make critical investment and vendor decisions.”

Solving real-life network problems as part of the training

“HR staff often tell me that their teams prefer our courses, and certainly, once we start working with a team, they will continue to ask Digis Squared back to provide more and more training. One of the key reasons clients chose training from us is the way in which we approach the practical training. We work hard to ensure that everyone acquires some special experience of how the technology behaves and works in the real world. So, as we are teaching a specific topic, we will also consider and learn more about how their own network and unique configuration behaves. We don’t just teach how to code the solution, we teach how to tune it, and what to watch out for, what additional points to consider and how to monitor for issues once their solution is live.”

Team photos from training courses delivered to (clockwise from top left) Etisalat Egypt, Africell Uganda, Africell Gambia, Africell Sierra Leone, Etisalat Egypt, Africell DRC in 2019.

Typically, these in-depth, tailored training courses run over 10 to 15 days, and as well as providing extensive theoretical training, those receiving training also apply their new knowledge to specific practical issues the client is facing in their network – the teams immediately put their newly acquired knowledge to work, and gain a deeper, hands-on experience under the training team’s guidance.

As part of Digis Squared’s commercial work, our teams are constantly working with multi-vendor solutions across all our clients. Amr explains, “We have seen and experienced almost all systems and combinations of vendor systems at one point or another. We know inside and out the differences between different vendor solutions, and specific features and issues to look for. This experience is not something you can read about in books, you can only acquire it by experiencing it, or working alongside others who have.”

Training during the pandemic

In the past all of this training was delivered on site and in person. How has this changed with the pandemic?

“Of course, everything switched swiftly to online training in 2020. With such technical training, it’s more difficult for everyone to maintain concentration. Plus, there is not always enough bandwidth to maintain a video connection, and not everyone wants to keep their camera on. I think we are all very aware of personal boundaries now.”

So what tips can you share for capturing people’s attention on long zoom calls?

“Try to ensure a two-way exchange of information, and ensure it’s a dynamic conversation – sometimes if all the cameras are off I can feel as if I am talking on a radio broadcast for a moment, but then I will ask a question and the interactions are started again. I really love teaching, but doing everything online, well, it has really given me a great appreciation of the work teachers have done during this time, teaching all their students online – I really admire both the teachers and students who have done this.”

“In general, teaching and delivering training online, I would say it’s more difficult to be sure that everyone has understood each point. Whenever I can, I switch away from using slides. I will draw things out on the digital whiteboard instead, even if I have a prepared slide for the same point – drawing it out is often more memorable, and somehow it also encourages people to ask more questions.”

Teaching with real-life issues grabs the attention

“On Digis Squared’s courses, most of the time, we are teaching based on real cases in the client’s network wherever we can, trying to solve relevant problems they have encountered in their own network. This definitely grabs people’s attention! By working together in this way, we can solve many cases they have in their own network. So it’s not just a training course, it’s also a live problem-solving opportunity, and we exercise our knowledge and new problem-solving muscles during the training.”

“Naturally, sometimes, there are problems which are too complex to answer during the training, and we need to solve them with more time, resources or expertise.  For these bigger issues, the Digis Squared team can assist as part of our consultancy work, if the client wants us to.  Those on the training course have a far greater understanding of the complexity of these issues, and a deep trust in our ability to solve them.”

An example of the comprehensive reference notes attendees receive

Comprehensive reference material

“We deliver Digs Squared training courses in English or Arabic. When we teach in-person we provide all the students with a printed copy of all of the materials and notes. Sometimes our suitcases can be very heavy with all this paper! I think this approach is worthwhile though, as the students can then add their own notes and examples, and extra elements they learn from the conversation and problem-solving sessions.”

“When taught online, students get a full digital copy, and can add their own notes, images of my sketches, and other material to their digital file. This, combined with all the real-life network issues we consider and solve during the course, ensures they have a really comprehensive reference for the future.”

Celebrating one thousand hours of training to clients!

This blog post was written in conversation with Amr Ashraf, 5G, LTE RAN and Software Solution Architect and Trainer at Digis Squared.

Amr recently achieved a huge milestone of delivering one thousand hours of training to clients, and we celebrate his success! Amr joined Digis Squared in 2018, and started delivering training in September 2019. Since then he has delivered 30 in-depth courses for clients.  He has travelled extensively across the Middle East and Africa, delivering courses at the client’s premises, on a wide range of specific subjects in telecoms, and radio.

If you would like to know more about the training courses we offer, or request a copy of our training catalogue, please get in touch: use this link or email , or contact Amr directly on .

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Digis Squared, independent telecoms expertise.


  • DRC / RDC   Democratic Republic of the Congo / République démocratique du Congo

Image credit

  • Banner image: Headway
  • All other images: Amr Ashraf, Digis Squared