Technology sunset & spectrum refarming

Technology sunset & spectrum refarming | Navigating a path from legacy technologies to the future.

Amr Maged, Co-Founder & Chief Strategy Officer at Digis Squared, considers the benefits and issues of refarming spectrum, and the scope and timelines of such projects. This blog post follows on from CTO Abdelrahman’s previous Technology Sunset blog, and was first published here as a downloadable short, graphic-rich document on LinkedIn.

The background

As 5G rollouts gather pace globally, and new technology deployments continue their unstoppable march, many networks are also grappling with what to do about legacy technologies. In 1991 Radiolinja launched 2G in Finland, and 2001 brought the first 3G launch, achieved by NTT DoCoMo in Japan – both network technologies are still in active commercial use around the world, but for how much longer? Technology sunset strategies consider how to re-allocate and optimise finite spectrum resources, efficiently, whilst taking care of customer impact.

Pro’s & con’s of re-farming 2G and or 3G spectrum

2G & 3G (Keep one of them, but arguments apply to both)

Why keep it?

  • When VoLTE not available, voice calls fall back to 2G or 3G network (CSFB, circuit-switched fall back).
  • Calls from a VoLTE handset to a 2G/3G handset use CSFB over 2G /3G.
  • Early implementations of eCall service in Europe use 2G/3G for the voice call element of the mandatory service – no plans were made to be able to replace the equipment in these vehicles.
  • Most IoT devices don’t need the high bandwidth 4G and 5G deliver, and can make service cost-prohibitive.

Why switch it off?

  • Re-allocate spectrum: new 4G and 5G technologies are more efficient and more capable, delivering enhanced speed, bandwidth and security.
  • Operational cost optimisation.
  • IoT: LPWA-LTE, NB-IoT and other new technologies maximise battery life and battery cost, data usage, indoor coverage, and have lower cost modules.
  • Regulatory driven spectrum reallocation and or harmonisation.

2G

Why keep it?

  • 3G devices can “roll down” to 2G connectivity.
  • Support 2G-only consumer handsets –typically low income, or elderly seeking simpler devices.
  • Support 2G-only M2M devices
    • Early M2M devices in tricky to reach geographies, or deep within long-life equipment (cars) and never designed for replacement.
    • Early implementations of eCall service in Europe (uses 2G/3G for the voice call element of the mandatory service.)
    • IoT devices deep inside buildings (indoor coverage).
  • 2G base stations can be installed further apart – robust voice services over a large territory, more efficiently than 3G.
  • Smaller carrier bandwidth spare, enables more bandwidth for 4G and 5G.

Why switch it off?

  • Generally, lower number of 2G-only users than 3G, and lower ARPU.
  • 2G delivers lower spectral efficiency than 3G.
  • 2G voice calls are lower quality than 3G.
  • Very limited data services in areas with no 4G coverage.

3G

Why keep it?

  • Some MNOs: 3G network costs not yet amortised.
  • 3G & HSPA provide far better data experience than 2G.
  • Multi-RAB concept gives 3G users the option of having both voice and data services simultaneously.
  • Performance of 3G interoperability with 4G + 5G is far better than 2G interoperability with 4G + 5G.

Why switch it off?

  • 3G devices can “roll down” to 2G connectivity.
  • Re-use 3G spectrum to add more capacity to LTE networks + expand 5G networks.
  • 3G is not operating in band 3 (1800 MHZ band), the most famous 4G band – this is a significant limitation from the point of view of technology combination.

Technology sunset timeline

Whilst all projects vary, this indicative timeline highlights key milestones on the path from legacy technologies to the future.

1. Assess status

  • License end dates and regulatory requirements
  • Assess spectrum availability
  • Re-farm existing spectrum
  • Options/ timeline to acquire
  • Government expectations around new technology deployment
  • Competitor activity & plans
  • Infrastructure contract status incl backhaul, transmission and towers
  • Subscriber network stats and forecasts (incl roaming and coverage)
  • Other market constraints (MVNO contracts, M2M installed base and limitations….)
  • Assess the RRUs & BBUs used, and their current configuration

2. Identify options

  • Agree governance and scope
  • Migration impacts, risks and mitigations, including,
    • Coverage and infrastructure forecasts
    • Brand perception
    • Contracts: new and revised infrastructure and support contracts, extra fibre backbone services, additional project resource, lower energy consumption
    • Savings delivered and investments needed
    • Roaming contracts
  • Timescale: lights out on one day, or slower decommissioning cells and degrading network over 6 months to 2 years?

3. Gain agreement

  • Telecom Regulatory approval needed? Co-ordinated sunset activity and communication across sector? Is a shared legacy network required?
  • M2M: complex customer migration plans (may involve Energy Regulator), consider how to recognise costs
  • Elderly groups: address concerns and sell simple handsets
  • Board sign-off

4. Detailed plans

  • Date to stop selling new 2G / 3G subscriptions
  • Consumer: campaign to churn and recycle legacy handsets, maintain affordable and simple option
  • Extend coverage address gaps
  • Work with M2M partners and customers (many are international, and may have experience in other territories)
  • IoT /all contracts: ensure provision for future technology sunsets
  • Procurement & legal contracts
  • Training: ops, retail and customer-facing staff
  • Return to 3, and repeat as needed

5. Implement

  • Maintain quality of service and extend coverage, handle increased data demand, and continue to optimise networks as balance changes
  • IoT: don’t underestimate complexity + some old implementations may be undocumented
  • Learn lessons: will need to switch off other networks in future

Discover more

This blog post is also available as a stand-alone white paper.

Amr Maged, Co-Founder & Chief Strategy Officer at Digis Squared.

Please get in touch: use this link or email sales@DigisSquared.com .

Keep up to speed with company updates, product launches and our quarterly newsletter, sign up here.

Digis Squared, independent telecoms expertise.

Sources

Abbreviations

  • ARPU: Average Revenue Per User
  • BBU: Baseband Unit
  • CAT-M1: see LTE-M.
  • CSFB: Circuit Switched Fallback
  • NB-IoT: Narrowband Internet of Things. One of two data networking technologies available on 4G (the other is LTE-M, aka CAT-M1). Intended for narrow band (250 kbps) low power data applications and does not support voice communications.
  • LTE-M: LTE Machine Type Communication. Also known as Cat-M1. One of two data networking technologies available on 4G (the other is NB-IoT). Provides considerably higher bandwidth (1Mbps), supports voice and full mobility.
  • RRU: Remote Radio Unit
  • VoLTE: Voice over LTE

Image credits: Quino Al

Test and optimise LTE 450MHz, without handsets

How do you test and optimise LTE 450MHz, when there are no handsets on the market?

In December, Amr Ashraf, RAN and Software Solution Architect and Trainer at Digis Squared, gave us his insights into LTE 600MHz band and network optimisation. In this blog, he provides an update on the LTE 450MHz band, the commercial opportunities it enables, and how to overcome the impact on testing and network optimisation when there are no handsets available on the market.

The background: why use 400-450 MHz for telecoms?

Amr explains, “Communications in the 400-450 MHz band – also called ‘LTE 450MHz’ – have a longer wavelength, lower frequency, and lower energy than the frequencies used by 5G. They have favourable propagation characteristics, and deliver good coverage (and therefore lower infrastructure costs), along with better in-building penetration.”


Electromagnetic Spectrum, and LTE 400-450 MHz [1]

“Let’s think about how the characteristics of this band can be best commercially used in the telecom sector,

  • Coverage and capacity: Due to the physical properties of the frequencies involved, very good indoor penetration and coverage can be achieved with a small number of sites. Compared with higher bands, it requires a smaller number of base stations to give a broad reach, achieving significant economic benefits in covering large areas with a dispersed population.
    However, standardised equipment does not support channel bandwidths greater than 5 MHz. As a result, the 400 – 450 MHz band is ideal for networks with high coverage requirements but low to moderate capacity requirements – for example, it enables some very efficient commercial opportunities for low volumes of data sent by IoT devices in rural areas.
    Mainstream consumer devices do not include LTE 450MHz support (and are unlikely to do so at any point soon), so this band is also largely free of congestion. It, therefore, has the potential to be used to offload M2M traffic away from premium frequency bands – leaving more capacity for lucrative, higher-margin consumer services on those premium bands.
  • High security of radio sites is economically feasible due to the small number of sites needed. As a result, LTE 450 MHz networks can be designed to deliver far higher reliability levels than higher frequency networks. Example application: as fewer sites can be more economically physically secured, a long-lasting battery backup can be deployed.
  • Private Networks: With its high coverage, but modest capacity capabilities, LTE 450MHz is not suitable for mass-market communication. Instead, we expect this band to be mostly used for essential services by PAMR (Public Access Mobile Radio) networks in the B2B and B2G segments.
  • Security: Since sensitive applications have high-security requirements, stand-alone networks that run independently and have no direct links to public networks or the internet are essential.”

History of 400MHz & telecoms

“Use of the 400-470 MHz band varies widely globally. Even within one Regulatory geography, its use is fragmented, being allocated to many different users and technologies in non-contiguous blocks – often including civil and military applications across business, maritime, amateur, aeronautical, fixed link and public sector radio.”


Illustrating diversity and fragmentation of current UK 420-470MHz spectrum, by user (frequency/bandwidth not to scale), March 2021 [2]

“Between neighbouring regulatory regions, historically there has been little alignment across borders, which can lead to interference issues. This is starting to change! Within Europe for example, CEPT (European Conference of Postal and Telecommunications) manages recommendations on how frequencies are used, and supports coordination agreements with neighbouring countries. Lack of alignment on frequency use adds to the complexity of developing equipment compliant with the needs of divergent territories, for example, UK and EU.”

“Historically, some parts of the world assigned 450 MHz band to analog mobile, and then later adopted for CDMA. Once widely used around the world, a mature ecosystem still exists for CDMA technology, but it is now heading towards the end of its lifecycle.”

“Since 2019, these very low frequencies have gained interest in Europe especially around their use in 4G-based LTE networks for IoT and critical communications, including PMR, thanks to their excellent propagation characteristics, making them particularly useful for delivering coverage over long distances in rural areas.”

“Standardisation and operationalisation of this technology has been a focal point for the 450 MHz Alliance for years, with LTE becoming the natural and future-proof successor, particularly for IoT. The members of the 450 MHz Alliance are driving the creation of a new mobile ecosystem and bringing together carriers, spectrum owners as well as equipment, terminal and solution vendors to drive the development of mobile networks in the 450 MHz frequency band worldwide.”

Standardisation has been progressed by the international telecoms standards body, 3GPP RAN, which approved two new bands in the 400 MHz+ frequency range at its 84th Plenary Meeting (3rd-6th June, 2019 in Newport Beach, California),

  • Band 87, uplink 410-415 MHz and downlink 420-425 MHz
  • Band 88, uplink 412-417 MHz and downlink 422-427 MHz

“This was a significant step forward in the 400 MHz band’s harmonized production of chipsets, modules, devices, and network equipment. Bands 31, 72, and 73, which are located between 450 and 470 MHz, were also specified by 3GPP RAN in previous years,” Amr explained.


A complete picture of the 400 MHz frequency range [3]

“Band 450MHz is limited to a maximum 5 MHz channel size, the maximum practical due to the 450 MHz band’s large wavelength. The band supports up to a 5 MHz carrier in 2×2, providing up to 37 Mb/s of total channel capacity and connectivity beyond 100 kilometres.”

At the end of 2020, the 450 MHz Alliance reported that there were 125 devices supporting 450 MHz (Band 31, 0% of which were phones). Network deployment stats were reported for 380MHz, 410MHz and 450MHz combined: 74 countries globally, with consultations underway in a further 13 countries. [4]

B31 450 MHz LTE coverage prediction, Halberd Bastion [5]

Commercial deployments

“The 400MHz spectrums have a low frequency and wide coverage range, making them commercially suitable for SCADA, LV tracking, smart grids, water monitoring, and remote installations in substations for many IoT/M2M applications.”

“An example of such a commercial use case is found in the four German electricity transmission system operators, who have recently made a case for the energy sector to be allocated 450 MHz LTE mobile radio bands. To address the challenge of incorporating millions of new decentralised producers and users into the grid, such as electric cars and heat pumps, while retaining network reliability, they propose using 450 MHz LTE bands, and compare it the implementation already in place for emergency services who use LTE-capable frequency bands (eg, 700 MHz).” [6]

“In Ireland, ESB Networks have already successfully acquired the rights for 2x 4MHz of spectrum in Band 87 of 410MHz, to facilitate “transformation to a low carbon electricity system through smart technologies” and help it “deliver a more secure, reliable and sustainable electricity network.” [7]

“Additionally, 2020 saw the launch of the first LTE 450MHz Cat1 NB-IoT smart meters, utilizing the in-building penetration, lower network operating communication costs that 450MHz LTE brings to address this large commercial opportunity.” [8]

“For the first time, M2M applications for PMR/PAMR use cases, such as those for operators of critical infrastructure in electricity, transportation, and health, presented a forecast on volumes in the millions, if not tens of millions. This has provided the catalyst the major chipset and module vendors needed to commit to 450 MHz. Additionally, dedicated 450 MHz push-to-talk phones enable voice and community communication, providing a highly resilient solution for emergency communications.”

Virtual Access GW2300 Series [9]. Industrial routers like this deliver LTE throughput speeds over the B87 410MHz frequency spectrum.

Several European countries have recently allocated spectrum in the 410–430 MHz range to essential communications by Electricity Grid Operators or PPDR (Ireland, Poland, Czech Republic).

As Amr explains, “These ongoing actions at standardisation bodies, in tandem with the work of commercial companies such as the power transmission businesses in Germany, and device manufacturers, will definitely boost ecosystem development in this frequency range. We are seeing more and more interest in this technology to efficiently and reliably deliver IoT communications, both in-buildings and rural areas.”

How do you test in the LTE 400MHz-450MHz band?

“Given the absence of mobile handset support for this band currently, traditional network testing and optimisation solutions will struggle to be able to test in this band,” explains Amr. “However, at Digis Squared, the INOS IoT kits already support LTE 450MHz, as they utilise Quectel BG95-M4 chipsets.”

Developed in-house by Digis Squared, INOS is an intelligent, automated testing, benchmarking and analysis platform for network operators and service providers, delivering drive testing (DT), in-building solution (IBS) capability, end to end IoT system testing, and much more, whilst decreasing both the time taken to complete the work and opex cost.

“We are therefore able to immediately support clients who wish to test and optimise LTE 450MHz IoT implementations, as well as CSPs who wish to ensure their network is fully optimised, or want to include this frequency in their drive testing and IBS assessments.”

In conversation with Amr Ashraf, Digis Squared 5G & LTE RAN & Software Solution Architect, and Trainer.

LTE 450MHz optimisation & INOS

Our team can help yours with,

  • Support or consultation on how to deploy, test or re-farm LTE 450 MHz frequencies
  • LTE 450MHz optimisation
  • Using INOS in your network deployment or benchmarking

Please get in touch: use this link or email sales@DigisSquared.com .

Discover more about INOS, and INOS for 5G.

Keep up to speed with company updates, product launches and our quarterly newsletter, sign up here.

Digis Squared, independent telecoms expertise.

Sources,

Abbreviations,

  • B2B: Business to Business
  • B2G: Business to Government
  • CSP: communications service provider
  • CEPT: European Conference of Postal and Telecommunications
  • DT: drive testing
  • IBS: in-building solution
  • INOS: Intelligent Network Optimisation Solution, a Digis Squared tool
  • LV: low voltage
  • M2M: machine to machine communications
  • PAMR: Public Access Mobile Radio
  • PMR: Private Mobile Radio
  • PPDR: Public Protection and Disaster Relief radio
  • SCADA: Supervisory Control And Data Acquisition, system of software and hardware elements that measure and monitor data in real-time, and control equipment, usually automatically, remotely.

Image credits: Karsten Würth, windmills at Biedesheim, Germany.

Technology sunset ◦ Navigating a route from legacy networks to the future

In conversation with Digis Squared CTO, Abdulrahman Fady, we discuss mobile network technology sunset issues and opportunities.

As 5G rollouts gather pace globally, and new technology deployments continue their unstoppable march, many networks are also grappling with what to do about legacy technologies. In 1991 Radiolinja launched 2G in Finland, and 2001 brought the first 3G launch, achieved by NTT DoCoMo in Japan – both network technologies are still in active commercial use around the world, but for how much longer?

Abdulrahman Fady, CTO at Digis Squared, has worked in the technology sector for more than 20 years, and joined Digis Squared in 2018. In this blog post he shares his analysis of mobile network migration strategy and implementation in the context of network technology sunset issues and opportunities.

“Spectrum resources are finite, and operators wanting to launch new technologies need to either license new spectrum, if available, or re-allocate spectrum used for 2G and 3G. In most regions now re-allocation is the only option.”

“These old legacy technologies, 2G and 3G, they’ve been around for so long, that it’s tempting to think you could just switch them off and re-allocate the spectrum when utilisation drops below a certain threshold. But these old technologies continue to serve some really important markets. Firstly, low-income families often utilise older handsets which can only connect to 2G or 3G networks, and these provide a vital connection to the internet and mobile apps, across all geographic regions. These older handsets also tend to be simpler – appreciated by elderly users who don’t seek the complexity of smartphones.”

“And secondly, IoT. Early IoT deployments are often limited to only being able to connect to 2G or 3G networks, and physical replacement in many IoT use cases is frequently prohibitively expensive or geographically difficult.”

But some networks have already decommissioned their 2G networks – particularly Singapore, New Zealand and Australia. How did they achieve that?

“In Australia and New Zealand it’s the MNOs which have driven their 2G shut down. A low number of 2G M2M customers and the relative wealth of their consumer customers has mitigated most of their risks, but care still needs to be taken in this type of situation. If you are the first operator in a territory to switch off the old legacy network, you effectively force the churn of those 2G-only customers who won’t or can’t upgrade to your competitors – and so if you’re the last operator to switch off your 2G network, you might well have “acquired” all the low ARPU, low margin 2G consumers and IoT connections. Depending on the region, the regulator may intervene to force the maintenance of a rationalised legacy network, with lower capacity and coverage for low demand but critical IoT infrastructure, and vulnerable low income groups.”

“Other Asian countries have worked with regulator-led projects to decommission 2G, and reallocate network spectrum. But the commercial elements of these projects are not easy: M2M migration costs had to be negotiated in Singapore, New Zealand had to facilitate individual migrations, and continue to support a million smart meter connections.”

There are other commercial impacts too. “Mini-links and other microwave services on base stations were able to handle voice-only 2G and 3G demand, but when 2G and particularly 3G services are switched-off this drives an increase in demand for backbone services, and this in turn reduces the need for tower services, backhaul and transmission services.”

“In Europe, conversely, 3G networks are being turned off first, as there are a greater number of legacy M2M connections in the territory. These 3G devices can default down to the earlier 2G technology – a fallback strategy initially conceived to address coverage issues when 3G first launched, is now helping the more advanced technology become obsolete earlier!”

Partnering for change

“Whenever a network is switched off, the impacts on the remaining technologies will be considerable,” Abdulrahman explains. “Typically the switch off is more of a switch-over, as cell capacity is first reduced and then de-commissioned. Re-balancing and optimisation of the network loads is active and ongoing throughout the transition process, being undertaken with care to achieve minimum disruption. Working with strong, experienced partners in both the strategy and implementation phases, who can flexibly handle projects as unexpected issues arise, is crucial. Add multi-vendor network components into the mix, and the benefits of working with staff who have experience across all vendors and technologies can be vital to achieving a smooth network migration.”

Opportunities

“Whilst technology sunsets can initially seem complex, with careful consideration and planning, the process will deliver considerable benefits. The new network technologies reduce power usage and carbon footprint, and deliver enhanced speed, bandwidth and security. And, as day follows night, it is inevitable – it’s always better to be prepared and ready to make the most of the opportunity a new day brings!”

In conversation with Abdulrahman Fady, Digis Squared CTO.

Discover more

If you would like to learn more about how the Digis Squared team can help you with technology sunset and 5G strategy, deployment or optimisation, please use this link or email sales@DigisSquared.com to arrange an informal chat.

Keep up to speed with company updates, product launches and our quarterly newsletter, sign up here.

Digis Squared, independent telecoms expertise.

Sources

Abbreviations

  • CAT-M1: see LTE-M.
  • NB-IoT: Narrowband Internet of Things. One of two data networking technologies available on 4G (the other is LTE-M, aka CAT-M1). Intended for narrow band (250 kbps) low power data applications and does not support voice communications.
  • LTE-M: LTE Machine Type Communication. Also known as Cat-M1. One of two data networking technologies available on 4G (the other is NB-IoT). Provides considerably higher bandwidth (1Mbps), supports voice and full mobility.

Image credit: Quino Al

5G ◦ Why is it so complex to deploy?

In conversation with Digis Squared CTO AbdulRahman Fady, we explore some of the complexities and opportunities.

5G is a hot topic, with new handsets coming to market, and networks expanding globally. Abdulrahman Fady, CTO at Digis Squared, has worked in the technology sector for more than 20 years, and in this blog post he shares his views on how the deployment of this latest generation of telecom technologies will bring new problems to solve, and new opportunities to grasp.

So please share with us Abdulrahman, why is 5G so complex to deploy?

“By 2025, 5G networks are likely to cover one-third of the world’s population.”

Source: GSMA [1]

5G rollout, complexity and issues

“Everyone is talking about 5G and how important it is for the ICT industry. Deploying 5G will change and benefit our societies, however, to deliver the real benefits of 5G a lot of challenges need to be addressed, starting with infrastructure and security, and expanding across all spheres into people culture and anthropology, and far from the expertise and competencies of the average ICT engineer.”

“I don’t think this will be an easy journey! It will be a really tough but exciting journey, where people have to learn how to implement adequate automation and AI techniques to make use of the data 5G delivers – it simply won’t be possible to assess the volume of data without AI. Technically, I believe there will be a strong competition between legacy RAN vendors and O-RAN vendors as they compete for market leadership – this will deliver benefits for operators and CSPs, and drive innovation and identification of new efficiencies.”

5G & IoT: “many of its technical capabilities have been designed with Industry 4.0 applications in mind:

  • Ultra-Reliable Low Latency Communication (URLLC) is vital for real-time communications between machines
  • Greater bandwidth and support for higher device density enables use cases that generate more data traffic and host a greater number of devices or sensors
  • Network slicing allows virtual separation of networks, enhancing security and reliability
  • Mobile Edge Computing allows critical network functionality to be retained at the edge, further enhancing resilience and operational continuity”
Source: GSMA [2]

“In the field of IIoT and C-IoT, I think there will be a lot of new ideas generated as nerds and ICT people get their hands on 5G tech. As these different approaches come together – the nerds exploring what the new tech and new devices can do, and ICT staff searching for solutions to address specific issues – they will bounce ideas of each other, and there will be real energy and dynamism as they race to bring new innovations to market.”

“5G will be a huge opportunity for the big cloud providers like Amazon, Google and Microsoft to change the way MNOs work, delivering massive real-time analysis capability, new opportunities for collaborative international teams to work together, system resilience and efficiency.”

“However, it’s not all good news! I think 5G security will be a showstopper in many countries, limiting the deployment of all its functions in some places. These issues will in turn bring great opportunities for third parties and SIs to play a far bigger role in the ICT ecosystem.”

The biggest issue

“But do you want to know the biggest issue I see? The number one challenge limiting 5G spreading swiftly worldwide, and blocking the real benefits of 5G deployments, is the complexity of handsets, the UEs and terminals.”

MIMO (Multiple Input Multiple Output) “MIMO has been used in wireless communications for a long time now — it’s common for both mobile devices and networks to have multiple antennas to enhance connectivity and offer better speeds and user experiences. MIMO algorithms come into play to control how data maps into antennas and where to focus energy in space. Both network and mobile devices need to have tight coordination among each other to make MIMO work.”

Source: Qualcomm [3]

5G uses Massive MIMO and expands on the existing MIMO systems, by adding a much higher number of antennas on the base station – this helps focus energy, which brings massive improvements in throughput and efficiency. As well as all the additional antennas, both the network and mobile devices implement more complex designs to coordinate MIMO operations.

  • 5G utilises different parts of the radio spectrum to deliver performance, capacity and coverage
  • mmWave spectrum: best for dense urban areas and crowded indoor environments. Doesn’t travel very far, so an array of antennas is used for beamforming, which concentrates the radio energy to extend the range.
  • sub-6 GHz spectrum: best for broad 5G coverage and capacity with faster, more uniform data rates both outdoors and indoors for more users, simultaneously.

“5G handsets are super-sophisticated: they need to support Massive MIMO techniques, along with beamforming, sub-6GHZ bands, and mmWave for mobile. Designing all of this to work together is putting real pressure on antenna and RF designs – and then the ultimate challenge, physically fitting all of this into a beautiful handset design!”

“And if that’s not complex enough, we all expect our mobile devices to have incredibly efficient batteries, and yet remain small and lightweight, and deliver performance enhancements across 4G, 3G and GSM. You need very strong modems and processors deployed inside 5G handsets – and all of this in addition to the complexity 5G adds to software, OS and Kernel layers. That’s why it is not an easy job to deliver high-end 5G handsets!”

Opportunity

“There are many challenges, opportunities and battles to come as 5G rollout continues, and it will also create real opportunities and big returns if you have positioned yourself and your company right within the ecosystem.”

In conversation with Abdulrahman Fady, Digis Squared CTO

If you would like to learn more about how the Digis Squared team can help you with 5G strategy, deployment or optimisation, please use this link or email sales@DigisSquared.com to arrange an informal chat.

Keep up to speed with company updates, product launches and our quarterly newsletter, sign up here.

Digis Squared, independent telecoms expertise.

Sources

Abbreviations

  • C-IoT: Consumer Internet of Things (typically, consumer devices and applications in the consumer electronics space such as smartwatches or smart thermostats)
  • CSP: Communications Service Providers
  • ICT: Information and communications technology
  • IIoT: Industrial Internet of Things (interconnected sensors, instruments, and other devices networked together with computers’ industrial applications, including manufacturing and energy management)
  • Massive MIMO: a set of multiple-input and multiple-output technologies for multipath wireless communication, in which multiple users or terminals, each radioing over one or more antennas, communicate with one another.
  • O-RAN: Open RAN – via standardised radio interfaces and interoperability, hardware and software components from multiple vendors operate over network interfaces that are “open and interoperable”
  • SIs: System Integrators
  • URLLC: Ultra-Reliable Low Latency Communication

Image credit: Denys Nevozhai

Capacity management ◦ Now more than ever, as staff return to offices, handle unpredictable demand with agility

As network capacity and demand flex again, Communications Service Providers (CSPs) and Mobile Network Operators need to adapt to shifts in office use and working patterns – how can AI help?

As the initial phases of the pandemic swept around the world, communication providers and network operators worked hard to reconfigure their networks to address the unpredictable changes in demand, and keep communities connected. Now, as staff return to offices in increasing numbers, the networks need to be reconfigured again, and be ready to continue to adapt, as changes in society and working patterns rapidly evolve. But predicting how to adjust capacity is complex – some businesses are encouraging the continuation of home-working, others are rotating teams with one week in and the next at home, or splitting teams by day of the week. And all of these changes in office use, and the retail and social spaces they support, are fluidly adapting to the ebb and flow of local lockdowns. Can AI help CSPs and MNOs to manage their network capacity to address this lack of pattern and constant change?

In our blog on Capacity Management in May, we shared stats illustrating the big shift in communication demands,

“The five largest operators in Spain reported a 40% increase in overall IP traffic, a 25% increase in mobile traffic and a 50% increase in mobile voice traffic since the start of the outbreak.”

Analysys Mason (1)

Home working, with its heavy use of video conferencing and collaboration, combined with a surge in demand for digital entertainment, home studying and intensive use of multiple devices simultaneously, led to a previously unimaginable surge in demand for capacity on both fixed and mobile networks. The changes in mobile network demand highlighted difficult to predict anomalies – in many cities, as people stayed at home, significant demand was off-loaded to home wifi networks (Deloitte (2): “some telcos say they have seen a 300% increase in the use of these voice-over-WiFi services.”), in contrast with rural areas and other poorly served broadband-black-spots, mobile data demand has soared.

“…the way to consider a crisis of this magnitude is to identify three phases: Respond, Recover and Thrive.”

Deloitte (2)

Now that the initial rush to support business employees working from home has passed, more countries are slowly re-opening business premises – with staggered start times, and changes in working practice. The need to maintain agility in capacity management is vital, as lockdowns will be enforced dynamically over the months and years ahead.

Planning ahead

Short-term challenges addressed earlier in the pandemic,

  • After the initial dynamic changes in customer behaviour, and the lack of revenue from roaming charges, many operators continue to experience significant pressure on operating expenses, and have taken quick business decisions to remove costs
  • Capital expenditure plans have been rapidly re-assessed to ensure re-prioritisation to meet the new revenue and business continuity needs
  • Re-assessment of supply chains, equipment procurement issues, safe social distancing in the workplace, and staff absence levels
  • Rapid revenue and cash management, as economies globally continue to experience a massive downturn.

Now, plans are being made to manage the “next new normal”, as changes in society and working patterns continue to evolve, and staff return to offices. At Digis Squared we believe this next phase is even harder, as “Business As Usual” will mean a constant need for agility and flexing to meet demand. But the good news is that we can help MNOs and CSPs address the exceptional levels of uncertainty and dynamic change, and AI is part of the mix,

  • Accelerate digital transformation: use AI and RPA to manage higher customer service call volumes to support remote working, and handle mundane repetitive tasks and digital self-service via automation
  • Revise Business Continuity Plans: review assumptions, re-plan and re-scale
  • Accelerate 5G deployment and integration to better handle high demand dynamically
  • Implement autonomous capacity management, to ensure that your mobile networks work efficiently.

Whilst many short terms solutions have been rapidly implemented, now is the time to ensure they are robust and resilient enough to continue to handle the longer term, and to re-assess Business Continuity Plans.

AI-led autonomous capacity management

We can help communications services providers and mobile network operators to achieve more with your network resources: absorb new traffic demands, and optimize the expansions you need by using Digis Squared’s vendor-agnostic, off-the-shelf solutions.

Use our expertise to dynamically assist your teams

Our areas of focus are,

  • Vendor agnostic AI-led capacity modelling for all network technologies (2G/3G/4G/5G)
  • Machine learning algorithms using network data enriched with multiple data feeds from radio access network, Customer Experience Management (CEM), geolocation systems and crowdsourced data
  • Predictive traffic growth based on AI-power algorithms followed by degradation preventive actions and expansions prediction
  • Action-centric benchmarking (BM) reports including KPIs, KQIs and Customers QOEs
  • ROI calculations for network investments.

Many of our clients use modular capacity management modules developed by Digis Squared team, with bespoke adaptations if needed, to,

  • Balance the traffic between cells & technologies
  • Recommend soft actions needed
  • Activate & reshuffle sites licenses
  • Capacity enhancement feature recommendations
  • Physical changes
  • Network expansions and reshuffling required.

Our teams can use these capabilities to deliver value to service providers and mobile network operators,

  • Start the smart CAPEX journey, and identify pathways to OPEX saving
  • Maximize network investment ROI and help operators make well-informed, data-centred investment decisions
  • Speed-up network capacity plans through our automated-predictive solution.

We can assist you right now with our ready-to-go, adaptive-modular capacity management modules, developed by the Digis Squared team to,

  • Balance the traffic between cells & technologies
  • Recommend soft actions needed
  • Activate & reshuffle sites licenses
  • Capacity enhancement feature recommendations
  • Physical changes
  • Network expansions and reshuffling required.

Discover more about our Digis-Capacity, AI & ML capabilities.

Now more than ever, capacity management ensures you can handle unpredictable demand with agility.

To discuss how our capacity management expertise can help your business, please use this link or email sales@DigisSquared.com to arrange an informal chat.

Keep up to speed with company updates, product launches and our quarterly newsletter, sign up here.

“In the words of one the telecom operator we spoke to: ‘ideally we never go back to the way we operated before this crisis’.”

Source: Deloitte (2)

Sources,

Image credit: Daniel Von Appen

5G ◦ Now more than ever, deliver the robust capability you need

5G in 2020: the time to build is now

In the last quarter of 2019, the number of 5G subscriptions had more than quadrupled to reach at least 17.73 million (1), and the GSMA was forecasting that “…2020 is set to prove the year for mass-market adoption around the world” (2).  Although forecasts have changed, 2020 is still the year to build 5G, its capacity and robustness is needed now more than ever.

Covid-19 & 5G rollout

At the start of the Covid-19 crisis, as workers and students rapidly adjusted to working from home where they could, mobile data demand shifted rapidly and operators worked hard to keep pace. Some demand was displaced to fixed broadband and fibre connections, whilst others used mobile data to deal with competing demands of online gaming and video calls within the same household.

Even at the start of the crisis, a European IT Buyer Sentiment Survey conducted by IDC revealed that “58% of spending on 5G technology will be increased or will remain the same”, (3).

Now, as the pandemic continues to disrupt lives and society globally, with staff and students continuing to work and study from home, high speed, reliable connectivity has become essential. Home broadband has often struggled to meet demand, and 5G can often provide a better, more reliable and stable solution. As mobile network capacity has flexed to try and address the unpredictable demand, end customers have been very aware of which powerful, flexible and stable networks have adapted to meet their needs. 5G’s ultra-low latency and high-reliability has ensured that those customer’s with the ability to access it, have benefited from an excellent customer experience.

5G will play a critical role in the digital economy for decades to come. This new era of intelligent connectivity offers the chance to recast customer value propositions, accelerate industrial transformation, and reinvigorate the digital society.” 

Source: EY (6)

In the initial stage of the pandemic, many mobile network operators and service providers put their investment plans on hold, realigning resources to meet the immediate needs of network re-dimensioning. Now, as the world starts to address mid to long term strategies, mobile operators and service providers are re-considering their 5G plans. As IDC portray in their graphic below (3), as we move forward through the different economic phases ahead of us, business focus changes.

Today, as business confidence slowly rebuilds, and commercial activity picks up pace, adjusted 5G strategies and rollout plans are progressing. As this GSMA map illustrates, as of June 2020, there are now 79 commercial launches globally.

Digis Squared, independent telecoms expertise

In the months ahead, as we move through the cycles IDC  identifies, our experienced, independent and multi-vendor team at Digis Squared can help and guide your teams as they,

  • Reassess and revise technical and commercial network strategies, and budgets
  • Reconsider network vendor selection options commercially and technically
  • Review and revise rollout plans to address changes in working patterns, shifts in geographical demands and deliver extra flexibility for the future
  • Re-test and optimise existing network infrastructure, to ensure your existing investments are working as effectively as possible.

Perhaps, Communications Service Providers (CSPs) or Mobile Network Operator, you are considering whether to roll out 5G at all, and want to better understand how you can utilise your existing technologies for longer. We can help you assess this, and dimension your legacy infrastructure and licenses to optimise their use for a longer than originally anticipated lifespan.

Other businesses are experiencing supply chain disruption and bottlenecks in raw material access, production, and distribution. These, in turn, may cause you to re-assess commercial contracts and technical options – our teams can help you understand options and impacts, and ensure you have the flexibility and capability to be as ready as possible for whatever happens next.

As 5G rollout plans change and flex in ways we never envisaged, now more than ever, work with flexible partners to support your changing needs and deliver robust 5g capability.

Digis Squared, independent telecoms expertise.

Now more than ever, deliver the robust capability you need with 5G

To discuss how our 5G expertise can help your business, please use this link or email sales@DigisSquared.com to arrange a convenient time for an informal conversation.

Keep up to speed with company updates, product launches and our quarterly newsletter, sign up here.

Sources,

Image credit: Piotr Chrobot, Dubai sunrise

Managed Services ◦ Now more than ever, reduce operational costs and outpace competitors

This year service providers and telecom operators have experienced greater uncertainty and unpredictability than in any other. With rapidly changing demand and geographical dynamics, shortages of equipment, and increased customer enquiries, all teams across businesses have been stretched to capacity. Combined with this, staff and family health and home schooling, plus physical office and working from home issues have meant that “working” has itself been more difficult than ever before.

Working safely, to keep communities connected

The “new normal” created massive changes in demand, as both home-working and communications between friends and family impacted the networks. At Digis Squared, we ensured that all our staff are able to work safely and are equipped to work remotely. Our teams can assist yours in adapting their network strategies, adjusting operational support, and implementing new technologies to support the changes we see now, and those we can anticipate as the situation continues to change.

We are here to support your teams in ensuring that they can do their work safely and securely, and that together we can keep our communities connected.

The next phase: resilience – from respond to recover, from react to reinvent

Now, some countries are starting to remove restrictions, whilst others are anticipating lockdown being re-imposed, and businesses are switching from reacting to recovering. Addressing the initial crisis within businesses was achieved with an urgent energy, focus and determination; now there is a need to identify and implement sustainable solutions for the longer term, with resilience to handle recurrent unpredictability, plus flexible options as peaks and troughs in resources and capabilities ebb and flow.

“…the telecom operator’s journey to a full telco cloud environment, where network functions and services are orchestrated and automated across a ‘containerized’ network applications cloud landscape, will be accelerated to prepare for the next pandemic crisis and the ever growing need for telecom services.”  Source: Deloitte (1)

Reducing complex costs & finding flexibility

A recent Covid-19 paper from Deloitte (2), posed 6 key questions telecom executives and boards should be asking now.

Across all of these areas, the Digis Squared team can apply their extensive experience and expertise to support your business. In addition to the specific managed services outlined below, we can identify and resolve operational service problems, and upgrade and refocus skills within dynamically changing teams.

Relentless focus on outcomes

Digis Squared’s Managed Services capabilities help our clients to flexibly address resource constraints, reduce operational costs and outpace competitors. Whether you need short term support, or longer term outsourcing flexibility, as a vendor-agnostic partner our teams can deliver innovative cloud strategies, application modernization and help desk solutions.

Our Managed Services team adapts a near-shore / off-shore model of delivery through multiple support hubs to provide 24×7 support for customers in multiple technology stacks. We seek to operate and optimize IT support functions through an ITIL aligned service delivery model managed by ITSM delivery experts and resource managers.

The Digis Squared team work on your behalf, delivering intelligence, value and experience for your business, and focusing on the outcomes you are striving to achieve.

Reduce operational costs & outpace competitors

Investments made at this time need to work doubly hard: delivering flexibility and cost reduction benefits now, and ensuring that they help your business outpace your competitors. Just some of the ways the Digis Squared team can deliver agility and competitive edge to your business include,

  • Revise Business Continuity Plans: review assumptions, re-plan and re-scale, improving resilience and flexibility.
  • Accelerate digital transformation: use AI and RPA to extend the use of robotic process automation as part of your digital transformation agenda, and automate mundane, repetitive tasks to deliver consistent customer experience, and free-up greater capacity for more complex calls and processes to be handled by your skilled staff.
  • Accelerate 5G deployment and integration to better handle high demand dynamically.
  • Implement autonomous capacity management, using AI to handle unpredictable demand with agility and efficiency.
  • Automated drive testing and complaints handling with INOS: eliminate the need for skilled engineers to perform drive tests; instead, a solitary-driver takes the INOS stand-alone box on a predefined route, and all data is automatically uploaded for analysis remotely. AI-led analysis generates reports for assessment and action, to deliver the optimal customer experience and aid high-value customer retention.
  • E2E Radio Network Services: use our vendor agnostic independent team of experts to provide technical strategy reviews, competency development, radio optimization for legacy networks, radio planning, network performance and innovation in multi-technology multi-vendor environments.

Now more than ever, reduce operational costs and outpace competitors with Managed Services.

To discuss how our managed services expertise can help your business, please use this link or email sales@DigisSquared.com to arrange a convenient time for an informal conversation.

Keep up to speed with company updates, product launches and our quarterly newsletter, sign up here.

“5G will play a critical role in the digital economy for decades to come. This new era of intelligent connectivity offers the chance to recast customer value propositions, accelerate industrial transformation, and reinvigorate the digital society.” 

Source: EY (3)

Sources

Image credit: Lachlan Gowen

E2E radio services ◦ Now more than ever, use independent expertise to manage your multi-technology, multi-vendor networks

Ensuring telecom network infrastructure is managed efficiently is complex – highly interconnected globally, expensive infrastructure with a large base of legacy systems and technologies, combined with multiple vendors and interoperability concerns, plus demanding customers expectations.

Managing the complex commercial and technical issues of E2E Radio Services should not be under-estimated.

With the rollout of 5G, and growth in IoT deployments, additional stress is added to the operational teams as they grapple to gain the knowledge needed to successfully optimise and manage the new capabilities, and evolving commercial expectations.

This growth in operational demands, in combination with the extra strain on communications systems created by COVID-19 globally, means that even more efficient methods of delivering end to end radio services are needed.

“Operators will need to consider new ways of generating capex efficiency as they strive to meet growing demand for high-speed and low-latency data services.”

Source: EY (1)

Competency development

With so much change occurring simultaneously, as well as high operational demands, finding the time to invest and deliver training is difficult but vital. At Digis Squared our teams understand this, and have developed training solutions which can be delivered remotely, or on-site when social distancing and travel permits.

We ensure MNO staff-readiness for the future, and emergencies, as well as developing their capabilities to robustly address today’s demands.

Missing skills, poor data quality and a lack of long-range planning are holding back the transformation agenda.

Source: EY (2)

Independent expertise

As a flexible and experienced independent partner, we help service providers fill in the gaps in their end to end radio services capabilities – whether that’s through providing resources to address short-term skills gaps, strategy advice, new analysis tools, innovative solutions, or bespoke competency development, we are there when we are needed, providing expertise across the entire network lifecycle: R&D, strategy, planning, integration, in-field, optimisation & benchmarking, operations & support, customer care.

Relentlessly focussed consulting

In a multi-vendor, multi-technology field, ensuring interoperability and identifying areas of improvement is complex – our team is independent, business-aligned and relentlessly focused on realizing the value of your network. Digis Squared consulting services steer you towards the networks of tomorrow, anticipating changing commercial, technical, regulatory and customer demands, and developing detailed strategies and plans to ensure your business can address them.

“5G will play a critical role in the digital economy for decades to come. This new era of intelligent connectivity offers the chance to recast customer value propositions, accelerate industrial transformation, and reinvigorate the digital society.

Source: EY (2)

RAN solutions

Our services scale to help our customers manage increases in network complexity, and growth of network traffic effectively and efficiently. We provide the expertise necessary to support your network transformation goals, with our multi-vendor and multi-technology capabilities, our services adapt to meet the emerging needs of your network.

Innovation

We leverage state-of-the-art techniques to help service providers to design, deploy and operate the latest network technologies, so that they can provide the new services subscribers want, while ensuring network quality remains high, E2E radio services are optimised and operating margins respectable.

  • 5G: our teams accelerate the transformation of mobile networks, enabling new services, new applications & even new industries. Digis Squared provides end to end support for service providers to deploy their 5G networks, starting with planning support, and extending to 5G network optimization
  • Automation & software solutions: Automation is key to ensuring operational efficiency as network complexity increases. The Digis Squared RAI solution delivers powerful integrated capabilities, using AI & ML, providing network insights, configuration management and performance monitoring processes, and energy saving. We build tailored automation solutions for MNOs, to help them address any challenge.
  • IoT: The driving force of digital transformation, IoT has complex technology requirements, including a cascade network architecture consisting of massive number of devices, and each design has a different design objective. Optimizing the network and delivering the required capacity and coverage for each IoT use case are challenging tasks for IoT implementations, and our solutions address them.
  • Drive-less tuning: Minimizing drive test (DT) efforts, our INOS solution automates all reporting types i.e. SSV, customer complaints and cluster benchmarking. Robotic post-processing capabilities help MNOs to speed up logfiles analysis, as well as resolving field problems.

In a world of technical and commercial complexity, seeking an independent experienced voice to guide your teams, and extra resources when you need them, will help ensure that your E2E Radio Services are fully optimised and able to handle new technology from new vendors.

Now more than ever, use independent E2E radio expertise to manage your multi-technology, multi-vendor networks.

To discuss how our E2E Radio Services experts can help your business, please use this link or email sales@DigisSquared.com to arrange an informal conversation.

Keep up to speed with company updates, product launches and our quarterly newsletter, sign up here.

Sources

Image credit: James Padolsey

Capacity management ◦ Now more than ever, handle unpredictable demand with agility

Across the globe Communications Service Providers (CSPs) and Mobile Network Operators have faced enormous, dynamic changes in capacity and demand this year.

“In this “new normal,” CSPs are leading the effort for remote working, online learning and social distancing.”

Source: Forbes (1)

Home working, with its heavy use of video conferencing and collaboration, combined with a surge in demand for digital entertainment, home studying and intensive use of multiple devices simultaneously, has led to a previously unimaginable surge in demand for capacity on both fixed and mobile networks. The changes in mobile network demand have highlighted difficult to predict anomalies – in many cities, as people stayed at home, significant demand was off-loaded to home wifi networks (Deloitte (2): “some telcos say they have seen a 300% increase in the use of these voice-over-WiFi services.”), in contrast with rural areas and other poorly served broadband-black-spots, mobile data demand has soared.

“The five largest operators in Spain reported a 40% increase in overall IP traffic, a 25% increase in mobile traffic and a 50% increase in mobile voice traffic since the start of the outbreak.”

Analysys Mason (3)

Now that the initial rush to support business employees working from home has passed, more countries are starting to consider slowly re-opening business premises – with staggered start times, and changes in working practice, this will bring with it a new set of behaviours and capacity requirements. But the need to maintain agility in capacity is vital, as countries anticipate lockdowns will be enforced dynamically over the months and years ahead.

Planning ahead

In the short term, service providers are addressing four key challenges,

  • With dynamic changes in customer behaviour, and the lack of revenue from roaming charges, many are experiencing significant pressure on operating expenses, and taking quick business decisions to remove costs
  • Capital expenditure plans are being rapidly re-assessed to ensure they are re-prioritised to meet the new revenue and business continuity needs
  • Re-assessing supply chains, in terms of equipment procurement issues, safe social distancing in the workplace, and staff absence levels
  • Rapidly addressing revenue and cash management, as economies global experience a massive downturn

In the longer term, plans need to be made to manage the “next new normal”, as changes in society and working patterns continue to evolve. At Digis Squared we believe this next phase is even harder, as “Business As Usual” will mean a constant need for agility and flexing to meet demand,

  • Accelerate digital transformation: use AI and RPA to manage higher customer service call volumes to support remote working, and handle mundane repetitive tasks and digital self-service via automation
  • Revise Business Continuity Plans: review assumptions, re-plan and re-scale
  • Accelerate 5G deployment and integration to better handle high demand dynamically
  • Implement autonomous capacity management, to ensure that your mobile networks work efficiently.

“…the way to consider a crisis of this magnitude is to identify three phases: Respond, Recover and Thrive.”

Deloitte (2)

Whilst many short terms solutions have been rapidly implemented, now is the time to ensure they are robust and resilient enough to continue to handle the longer term, and to re-assess Business Continuity Plans.

Autonomous capacity management

We can help communications services providers and mobile network operators to achieve more with your network resources: absorb new traffic demands, and optimize the expansions you need by using Digis Squared’s vendor-agnostic, off-the-shelf solutions.

Use our expertise to dynamically assist your teams

Our areas of focus are,

  • Vendor agnostic capacity modeling for all network technologies (2G/3G/4G/5G)
  • Machine learning algorithms on network data enriched with multiple data feeds from radio access network, Customer Experience Management (CEM), geolocation systems and crowdsourced data
  • Predictive traffic growth based on AI-power algorithms followed by degradation preventive actions and expansions prediction
  • Action-Centric BM reports including KPIs, KQIs and Customers QOEs
  • ROI calculations for network investments

Many of our clients use modular capacity management modules developed by Digis Squared team, with bespoke adaptations if needed, to,

  • Balance the traffic between cells & technologies
  • Recommend soft actions needed
  • Activate & reshuffle sites licenses
  • Capacity enhancement feature recommendations
  • Physical changes
  • Network expansions and reshuffling required

Our teams can use these capabilities to deliver value to service providers and mobile network operators,

  • Start the smart CAPEX journey, and identify pathways to OPEX saving
  • Maximize network investment ROI and help operators make well-informed, data-centred investment decisions
  • Speed-up network capacity plans through our automated-predictive solution

We can assist you right now with our ready-to-go, adaptive-modular capacity management modules, developed by the Digis Squared team to,

  • Balance the traffic between cells & technologies
  • Recommend soft actions needed
  • Activate & reshuffle sites licenses
  • Capacity enhancement feature recommendations
  • Physical changes
  • Network expansions and reshuffling required

Discover more about our Digis-Capacity, AI & ML capabilities.

Now more than ever, capacity management ensures you can handle unpredictable demand with agility.

To discuss how our capacity management expertise can help your business, please use this link or email sales@DigisSquared.com to arrange an informal conversation.

Keep up to speed with company updates, product launches and our quarterly newsletter, sign up here.

“In the words of one the telecom operator we spoke to: ‘ideally we never go back to the way we operated before this crisis’.”

Source: Deloitte (2)

Sources

Image credit: Mike Kononov